Service Manager (Forklift / Construction Machinery) - KT

PASONA SINGAPORE PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A reputable service provider in Singapore seeks a skilled supervisor to manage a team of mechanics specializing in forklift repairs. Candidates should have relevant mechanical service experience and strong leadership abilities. Effective communication, including Mandarin, is preferred for liaising with diverse teams and clients. The role offers a competitive salary and requires commitment to a 5.5-day work week.

Benefits

Car allowance

13th month salary (AWS)

Variable bonus

Qualifications

• Proven experience in mechanical service industries.
• Ability to manage and motivate a diverse team.
• Mandarin proficiency is advantageous.

Responsibilities

• Supervise and manage a team of mechanics.
• Conduct daily meetings to assign tasks.
• Monitor work quality and site performance.

Skills

Strong communication skills

Management of multicultural teams

Forklift repair experience

Job description

Overview

• Up to $6,000 Basic Salary + Car Allowances + AWS + VB
• Nearest MRT: Woodlands North

Job Description

• Supervise and manage a team of foreign mechanics handling forklift repair and maintenance services.
• Conduct daily morning meetings to assign mechanics to customer sites for repair or scheduled maintenance.
• Monitor work quality and performance of mechanics through regular site visits.
• Serve as the primary communication bridge between the company and customers for service-related issues.
• Manage supplier relationships.
• Lead the hiring, onboarding, and training of new local mechanics to build a more balanced and sustainable workforce.
• Support continuous improvement in service efficiency, customer satisfaction, and safety standards.

Requirements

• Proven experience in forklift, automotive, construction machinery, or related mechanical service industries.
• Prior experience in managing service teams or workshop operations is preferred, but someone with no management experience is also welcomed.
• Strong communication skills with the ability to liaise effectively with both internal staff and external customers.
• Willingness to visit customer sites to understand service conditions and staff performance.
• Ability to manage a multicultural team.
• Mandarin proficiency is an advantage for communication with mandarin-speaking employees or customers.
• Possess a class 3 driving license with own transport will be an added advantage.
• Able to commit 5.5 working days

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