Service Manager (Forklift / Construction Machinery) - KT

PASONA SINGAPORE PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading service provider in Singapore is looking for a team supervisor to manage foreign mechanics handling forklift repairs and maintenance. Responsibilities include overseeing daily operations, ensuring service quality, and liaising with customers. Ideal candidates will have experience in mechanical services and strong communication skills. A class 3 driving license is preferred. Competitive salary package offered.

Qualifications

• Proven experience in forklift, automotive, or construction machinery services.
• Prior team management experience preferred but not required.
• Ability to visit customer sites and manage service conditions.

Responsibilities

• Supervise a team of foreign mechanics for forklift repair and maintenance.
• Conduct daily meetings for task assignments.
• Monitor work quality through site visits.
• Communicate with customers regarding service issues.

Skills

Mechanical service industry experience

Team management skills

Strong communication skills

Multicultural team management

Mandarin proficiency

Job description

Overview

• Up to $6,000 Basic Salary + Car Allowances + AWS + VB
• Nearest MRT: Woodlands North

Job Description

• Supervise and manage a team of foreign mechanics handling forklift repair and maintenance services.
• Conduct daily morning meetings to assign mechanics to customer sites for repair or scheduled maintenance.
• Monitor work quality and performance of mechanics through regular site visits.
• Serve as the primary communication bridge between the company and customers for service-related issues.
• Manage supplier relationships.
• Lead the hiring, onboarding, and training of new local mechanics to build a more balanced and sustainable workforce.
• Support continuous improvement in service efficiency, customer satisfaction, and safety standards.

Requirements

• Proven experience in forklift, automotive, construction machinery, or related mechanical service industries.
• Prior experience in managing service teams or workshop operations is preferred, but someone with no management experience is also welcomed.
• Strong communication skills with the ability to liaise effectively with both internal staff and external customers.
• Willingness to visit customer sites to understand service conditions and staff performance.
• Ability to manage a multicultural team.
• Mandarin proficiency is an advantage for communication with mandarin-speaking employees or customers.
• Possess a class 3 driving license with own transport will be an added advantage.
• Able to commit 5.5 working days

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