Service Installer

BMEC Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare service provider in Singapore is looking for a team member to assist in handling and delivering mattresses to hospitals. Responsibilities include supporting loading processes, ensuring compliance with hygiene regulations, and providing excellent customer service. Must be able to perform physical labour as required. This position involves a 5-day work week on rotating shifts.

Qualifications

• Ability to perform physical tasks involving lifting and moving items.
• Experience in customer service or a customer-oriented personality.

Responsibilities

• Assist in receiving packed mattresses for delivery.
• Support loading and unloading mattresses with drivers.
• Organize and transfer soiled mattresses for collection.
• Comply with patient information protection regulations.
• Adhere to hospital hygiene and PPE procedures.

Skills

Customer service orientation

Job description

Responsibilities

• Assist the supervisor on receiving incoming packed mattresses for delivery to the client/ wards in the hospitals.
• Assist the milk run drivers on loading and unloading of mattresses from the vehicles, with assigned supervisor on ground to supervise the entire process.
• Assist the supervisor on organizing and transferring of all soiled mattresses to the correct location for milk run collection, ensuring clean/ soiled mattresses is clearly segregated.
• Assist the supervisor on all installations and terminations (collections) of air pressure and hospital foam mattresses.
• Follow strict compliant to soiled/ clean segregation within the hospital.
• Remain compliant and do not disseminate patient’s information (i.e., NRIC, address, etc.) under the Personal Data Protection Act (PDPA).
• Remain compliant to hospital PPE and hygiene procedures.
• Update the supervisor on all installation and termination reports daily.
• Updates the supervisor on all equipment buffer and excess daily for assets management purposes.
• Report breaches of safety to the supervisor immediately.
• Takes up tasks and assignments as and when assigned by the supervisor/ operations manager.

Job Requirements

• 5-day work week on rotating shift, 9.00am to 5.00pm.
• Work done involves certain lifting and moving of items, must be willing to be subjected to a reasonable amount of labour work.
• Customer service oriented personally or with experience in providing in-situ customer service.

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