SERVICE EXECUTIVE

WU FU X YU PAN PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local food and beverage establishment in Singapore is seeking an experienced F&B Supervisor to manage daily operations, supervise staff, and ensure high customer service standards. The ideal candidate will have 1-2 years of experience in supervisory roles, strong leadership skills, and a proactive attitude. Responsibilities include staff scheduling, quality control, and operational reporting. This role demands someone who can thrive in a fast-paced environment and is flexible with work hours.

Qualifications

• At least 1–2 years of experience in F&B or supervisory roles.
• Knowledge of F&B operations, food safety, and hygiene standards.
• Ability to work in a fast-paced environment.

Responsibilities

• Oversee daily F&B outlet operations.
• Supervise service crew and kitchen team during shifts.
• Maintain high customer service standards.
• Monitor food quality and safety.

Skills

Strong leadership

Communication

Problem-solving

Job description

Position: F&B Supervisor

Salary Range

SGD $5,000.00 per month
(Depending on experience and performance)

Job Description & Responsibilities

1. Daily Operations

• Oversee and manage daily F&B outlet operations.

• Ensure the outlet is clean, organized, and prepared for service.

• Perform opening and closing procedures.

2. Staff Supervision

• Supervise service crew and kitchen team during shifts.

• Arrange staff schedules and allocate tasks as needed.

• Train new staff in service standards, hygiene, and safety.

3. Customer Service

• Maintain high customer service standards.

• Handle customer feedback and resolve issues professionally.

• Ensure a pleasant and welcoming dining environment.

4. Quality Control

• Monitor food quality, safety, and presentation.

• Ensure compliance with SFA hygiene standards.

• Assist with inventory checks and report operational issues.

5. Cashier & Administrative Duties

• Oversee cashier operations and ensure accuracy of daily sales.

• Support stock-taking, ordering, and communication with suppliers.

• Prepare simple operational reports when required.

6. Teamwork & Leadership

• Motivate and guide team members towards excellent service.

• Coordinate between kitchen and service staff to ensure smooth workflow.

• Assist management in implementing new policies and procedures.

Job Requirements

Experience & Skills

• At least 1–2 years of experience in F&B or supervisory roles.

• Strong leadership, communication, and problem-solving skills.

• Knowledge of F&B operations, food safety, and hygiene standards.

Personal Qualities

• Responsible, proactive, and able to work independently.

• Good teamwork and positive attitude.

• Ability to work in a fast-paced environment.

Working Conditions

• Able to work shifts, weekends, and public holidays.

• Physically fit to handle operational tasks.

• Working hours: Typically 10–12 hours depending on manpower.