Service Engineer (scientific / analyzer instrument)

TALENT TRADER GROUP PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A scientific and analytical services company in Singapore is looking for a service technician. Responsibilities include building customer relationships, performing installations and maintenance of scientific analyzer systems, and providing training. Candidates should hold a diploma in a relevant engineering field and have 1-2 years of experience in servicing instruments. Strong customer service skills and adaptability are essential.

Qualifications

• Minimum Diploma in relevant engineering fields.
• 1-2 years of hands-on experience in servicing scientific instruments.
• Capable of working independently and adaptable.

Responsibilities

• Build and maintain strong customer relationships.
• Perform installation and maintenance of analyzer systems.
• Provide technical training to end-users.
• Address service-related concerns directly with customers.
• Collaborate with sales and technical teams for service delivery.
• Prepare quotations for service jobs.
• Identify leads for maintenance contracts.

Skills

Customer service orientation

Problem-solving skills

Planning skills

Time management

Education

Diploma in Mechanical/Electronics/Electrical/Chemical Engineering

Job description

Job Responsibilities:

• Build and maintain strong customer relationships by delivering responsive and high-quality service support.
• Perform installation, commissioning, calibration, maintenance, troubleshooting, and repair of scientific and analytical analyzer systems at customer sites.
• Provide technical training to end-users and distributors to ensure effective equipment usage and maintenance.
• Address and resolve service-related concerns by liaising directly with customers on issues involving instruments (Spectroscopy, Particle Size Analyzers, ICP systems, and XRF.)
• Collaborate closely with internal sales and regional technical teams to support customer needs and coordinate service delivery.
• Prepare quotations for service jobs and spare parts based on customer inquiries.
• Identify potential leads for preventive maintenance contracts during service visits.

Job requirements:

• Minimum Diploma in (Mechanical/Electronics/Electrical/Chemical Engineering) or equivalent qualification.
• Preferably 1–2 years of hands‑on experience in servicing scientific or analytical instrumentation.
• Strong customer service orientation with a proactive and positive attitude.
• Capable of working independently with good planning, time management, and problem‑solving skills.
• Self‑driven, responsible, and adaptable to new challenges.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [e-mail]

EA License No: 13C6305

Reg. No.: R24120636 (NG KHO YIN)

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