Position Title: Service Engineer (Robotics)
Salary Range: $4,000 – $5,500
Working Hours: Monday to Thursday (in office), Friday (work from home)
Working Hours: 8:30am – 5:15pm
Working Location: Redhill
Responsibilities
- Provide repair, troubleshooting, maintenance, and basic programming support for industrial robots, both in-house and at customer sites.
- Diagnose and repair 4- and 6-axis robot systems and associated controllers.
- Respond to customer service requests via phone, email, or onsite visits.
- Record and report robot performance and service findings in the internal system.
- Perform upgrades, repairs, and system restarts at customer sites as required.
- Complete detailed service reports and update service records in the CRM system.
- Coordinate service activities and schedules with the Field Service Team Leader/Manager.
- Liaise with regional technical teams for warranty returns and technical support.
- Manage and update spare parts inventory and related administrative documentation.
- Learn and apply the company’s robot programming language to provide basic support and instruction.
Requirements
- Diploma or Degree in Engineering or a related field.
- Minimum 3 years of experience in automation or technical service.
- Experience in electrical/electronic and mechanical troubleshooting, preventive maintenance, and repair.
- Ability to read and interpret electrical and mechanical drawings.
- Proficiency in Microsoft Office; experience with CRM systems is an advantage.
- Willingness to travel within Southeast Asia as required, including occasional customer site visits outside regular working hours.
WhatsApp: +65 8348 2278
Email: supreme.jacksontan@gmail.com
Tan Yong Zhi (Jackson) | Reg: R24124461
The Supreme HR Advisory Pte. Ltd | EA No: 14C727