Service Engineer - Robotics / Bukit Merah / Engineering drawings [2683]

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A leading technical service provider in Asia is seeking a Service Engineer to join their regional service team. This role involves providing support for industrial robots and working closely with customers in Singapore and Malaysia. Candidates should have a diploma or degree in Engineering and at least 3 years of relevant experience in automation or technical service. The position requires proficiency in troubleshooting and maintenance, alongside a willingness to travel for customer site visits.

Qualifications

• Minimum 3 years of experience in automation or technical service.
• Ability to read and interpret electrical and mechanical drawings.
• Willingness to travel within Southeast Asia as required.

Responsibilities

• Provide repair, troubleshooting, maintenance, and basic programming support for industrial robots.
• Diagnose and repair robot systems and associated controllers.
• Coordinate service activities and schedules with the Field Service Team Leader.

Skills

Electrical troubleshooting

Mechanical troubleshooting

Preventive maintenance

Programming

Microsoft Office

Education

Diploma or Degree in Engineering or a related field

Tools

CRM systems

Job description

Location: Henderson Industrial Park (Bukit Merah)
Reporting To: Service Manager – Asia Pacific
Working Hours: Monday to Thursday (in office), Friday (work from home), 8:30am – 5:15pm
Salary Range: $4,000 – $5,500

Job Purpose

The Service Engineer will be part of a regional service team responsible for providing technical support, maintenance, and repair services to customers in Singapore and Malaysia. The role also includes opportunities to support projects and customers across the Southeast Asia region.

Key Responsibilities

• Provide repair, troubleshooting, maintenance, and basic programming support for industrial robots, both in-house and at customer sites.
• Diagnose and repair 4- and 6-axis robot systems and associated controllers.
• Respond to customer service requests via phone, email, or onsite visits.
• Record and report robot performance and service findings in the internal system.
• Perform upgrades, repairs, and system restarts at customer sites as required.
• Complete detailed service reports and update service records in the CRM system.
• Coordinate service activities and schedules with the Field Service Team Leader/Manager.
• Liaise with regional technical teams for warranty returns and technical support.
• Manage and update spare parts inventory and related administrative documentation.
• Learn and apply the company’s robot programming language to provide basic support and instruction.

Requirements

• Diploma or Degree in Engineering or a related field.
• Minimum 3 years of experience in automation or technical service.
• Experience in electrical/electronic and mechanical troubleshooting, preventive maintenance, and repair.
• Ability to read and interpret electrical and mechanical drawings.
• Proficiency in Microsoft Office; experience with CRM systems is an advantage.
• Willingness to travel within Southeast Asia as required, including occasional customer site visits outside regular working hours.

We are an equal opportunities employer.