Service Engineer [Robotics] - 2323

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A leading HR advisory firm in Singapore is looking for a Service Engineer to join their regional service team. The successful candidate will provide technical support and maintenance for industrial robots, including troubleshooting and repair services. This role requires a Diploma or Degree in Engineering, at least 3 years of relevant experience, and the ability to read technical drawings. The position offers a salary range of $4,000 – $5,500, with a mix of in-office and remote working arrangements.

Qualifications

• Minimum 3 years of experience in automation or technical service.
• Experience in electrical/electronic and mechanical troubleshooting.
• Ability to read and interpret electrical and mechanical drawings.

Responsibilities

• Provide repair and troubleshooting for industrial robots.
• Record performance and service findings in the internal system.
• Manage inventory of spare parts and documentation.

Skills

Troubleshooting skills

Electrical and mechanical skills

CRM systems proficiency

Robot programming knowledge

Education

Diploma or Degree in Engineering

Tools

Microsoft Office

Job description

Location: Henderson Industrial Park (Bukit Merah)
Reporting To: Service Manager – Asia Pacific
Working Hours: Monday to Thursday (in office), Friday (work from home), 8:30am – 5:15pm
Salary Range: $4,000 – $5,500

Job Purpose

The Service Engineer will be part of a regional service team responsible for providing technical support, maintenance, and repair services to customers in Singapore and Malaysia. The role also includes opportunities to support projects and customers across the Southeast Asia region.

Key Responsibilities

• Provide repair, troubleshooting, maintenance, and basic programming support for industrial robots, both in-house and at customer sites.
• Diagnose and repair 4- and 6-axis robot systems and associated controllers.
• Respond to customer service requests via phone, email, or onsite visits.
• Record and report robot performance and service findings in the internal system.
• Perform upgrades, repairs, and system restarts at customer sites as required.
• Complete detailed service reports and update service records in the CRM system.
• Coordinate service activities and schedules with the Field Service Team Leader/Manager.
• Liaise with regional technical teams for warranty returns and technical support.
• Manage and update spare parts inventory and related administrative documentation.
• Learn and apply the company’s robot programming language to provide basic support and instruction.

Requirements

• Diploma or Degree in Engineering or a related field.
• Minimum 3 years of experience in automation or technical service.
• Experience in electrical/electronic and mechanical troubleshooting, preventive maintenance, and repair.
• Ability to read and interpret electrical and mechanical drawings.
• Proficiency in Microsoft Office; experience with CRM systems is an advantage.
• Willingness to travel within Southeast Asia as required, including occasional customer site visits outside regular working hours.

To expedite the process interested candidates may contact me with your resume via:

Whatsapp: [phone](Alvin)

Alvin Chua Ming Jing | R23116192

The Supreme HR Advisory Pte Ltd | 14C7279