Service Engineer (Operation & Maintenance)

RECRUIT LYNC PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading engineering solutions company in Singapore is seeking a Service Engineer for operation and maintenance. The ideal candidate will have a degree in engineering, relevant experience in the lift and escalator industry, and strong problem-solving skills. Key responsibilities include overseeing service operations, ensuring compliance with safety standards, and leading service teams. This full-time position offers a competitive salary package including allowances and bonuses.

Qualifications

• 3-5 years of experience in the lift and escalator industry.
• Strong understanding of maintenance procedures.
• Ability to respond to customer feedback effectively.

Responsibilities

• Oversee daily service operations and maintenance activities.
• Monitor performance and resolve recurring issues.
• Conduct site inspections to uphold service quality.
• Collaborate with Sales teams for repairs and upgrades.
• Lead service teams through coaching and development.

Skills

In-depth knowledge of lift and escalator systems

Customer relationship management

Problem-solving

Team leadership

Flexibility to travel

Education

Diploma/Degree in Mechanical, Electrical, Electronics, or Mechatronic Engineering

Job description

Service Engineer (Operation & Maintenance)

• Work Location: Various location within Mainland Singapore
• Office Location: Kaki Bukit, Singapore
• Working Hours: Mon – Fri 8.45am – 5.30pm
• Monthly Salary: Basic up to $4400 + Allowance + AWS + Variable Bonus (VB)
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a globally recognized organization with a strong reputation for innovation, reliability, and customer satisfaction. The company’s commitment to excellence enables the company to deliver world‑class solutions and services across Singapore and international markets.

Responsibility

• Oversee daily service operations and maintenance activities to ensure smooth functionality and customer satisfaction.
• Monitor performance, reduce call‑backs, and resolve recurring issues through preventive and corrective measures.
• Respond to customer feedback and complaints with timely follow‑ups and site inspections to uphold service quality.
• Ensure all service activities comply with company safety, environmental, and quality standards.
• Conduct cost analysis to track resource usage and align operational efficiency with business targets.
• Collaborate with Sales teams to identify opportunities for repairs, upgrades, and value‑added services.
• Lead and motivate service teams through coaching, performance reviews, and ongoing development.
• Build strong communication and working relationships with internal departments, clients, and external partners.
• Support ad hoc tasks and continuous improvement initiatives to enhance service delivery and operational processes.

Requirements

• Diploma/Degree or equivalent in Mechanical, Electrical, Electronics, or Mechatronic Engineering which is recognized by relevant authority
• Minimum 3-5 years of relevant experience in the lift and escalator industry
• In-depth knowledge of lift and escalator systems, including their technology and maintenance procedures.
• Flexible and willing to travel to multiple customer locations as part of service operations.
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.