Service Engineer (Medical Equipment & Device) | 5 days | Up to $5500 - YZ11

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A prominent HR advisory firm in Singapore is seeking a Service Engineer to perform warranty, preventive, and breakdown services for medical equipment. Candidates should have a Diploma in Biomedical/Electrical/Mechanical/Mechatronic Engineering and 2-3 years of experience in a hospital environment or engineering consultancy. The role requires effective time management and customer service skills, and possessing transport is an advantage. Interested applicants can apply via WhatsApp or email.

Qualifications

• Min Diploma in relevant engineering field.
• At least 2-3 years of working experience in hospital or engineering consultancy.
• Possess own transport is a plus.

Responsibilities

• Carry out all warranty, preventive, and breakdown service jobs.
• Plan and balance for efficacy and productivity.
• Maintain proper records of equipment history.
• Co-ordinate with Sales Operation Manager for invoicing.

Skills

Preventive maintenance

Customer service

Technical troubleshooting

Time management

Education

Diploma in Biomedical/Electrical/Mechanical/Mechatronic Engineering

Job description

Service Engineer (Medical Equipment & Device)

Location: Kallang (Nearest mrt: Bendemeer)
Working hours: 5 days, Mon – Fri, 8:30am – 5:45pm
Salary: $4000 - $5500

Responsibilities

• Responsible to carry out all warranty, preventive, & breakdown service jobs assigned on monthly basis
• Responsible carry out preventive maintenance according to schedule by clear time planning and making appointments with specific customers
• Responsible to plan and balance for efficacy and productivity by meeting organization goal to turnaround within 72 hours excluding weekends and public holidays
• Responsible to maintain proper records of equipment history by customer and department both at site and regularly update SOM to ensure real time
• Responsible to prepare job sheets, seek customers approval/confirmation, co-ordinate with Sales Operation Manager(SOM) to invoice with correct spare parts
• Responsible to co-ordinate with SOM & prepare quotations for the right decision maker and track
• Responsible to ensure timely job sheet closure to speed up billing processes to reduce AR & Inventory holding
• Responsible to familiarize with the ISO procedure & always operate within the guideline
• Responsible to familiarize with all risk management processes and ensure compliance at site
• Responsible to do it right first time and be aligned to aim for zero complaints
• Responsible to plan & coordinate with customer/end user to reduce time & resource wastage
• Prepare and decide all quotation & track for official purchase orders for breakdown repairs
• Drive & comply to organization objective and always response time within 10 hours at site during office hours
• Responsible to always communicate professionally with internal and external customer
• Responsible to create competitive advantage by adding value to the organization though building strong relationship with biomedical engineers in key accounts
• Attend all training or re-training identified and contributes to continual improvement by giving constructive feedback to manufacturer
• Responsible to share & where applicable, conduct cross training internally to increase competency of other engineers and organize & provide training for biomedical engineer departments
• Responsible to gain & gather information in the field & make informed recommendation to service manager & participate in the drive for sharing of best practices based on customers feedback and personal experience

Requirements

• Min Diploma in Biomedical / Electrical / Mechanical / Mechatronic Engineering or equivalent.
• At least 2-3 years of working experience in hospital environment or engineering consultancy firm.
• Possess own transport is a plus

Interested applicants, WA your resume to [phone] or email your resume to [e-mail].

TAN YEN ZHEN (CHEN YANZHEN) REG NO: R25138932

THE SUPREMEHR ADVISORY PTE LTD EA NO: 14C7279