Service Engineer (Medical Device) @Tai Seng

AIM RECRUIT CONSULTANCY PTE. LIMITED; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading recruitment consultancy in healthcare is looking for a Technical Support Specialist for medical equipment. Responsibilities include providing technical support, handling customer inquiries, and performing preventive maintenance. Candidates should have a Diploma/Degree in Electronic/Electrical and preferred knowledge in medical imaging systems like X-ray and Digital Radiography. The position based in Singapore offers opportunities for growth in a vital industry.

Qualifications

• Preferred knowledge in medical equipment like X-ray and Digital Radiography.
• Ability to communicate technical issues effectively.
• Experience with troubleshooting and technical service recalls.

Responsibilities

• Provide technical support for medical equipment installations.
• Evaluate and recommend service contracts to customers.
• Handle customer enquiries during and after office hours.

Skills

Technical support skills

Problem resolution

Customer training

Preventive maintenance

Education

Diploma/Degree in Electronic/Electrical

Tools

Knowledge of DICOM

Knowledge of HL7

Knowledge of RIS

Knowledge of PACS

Job description

Responsibilities

• Technical support to customers including commissioning, installing, and testing of medical equipment.

• Researching, evaluating, and recommend upgrades and service contracts to customers.

• Resolve problems/train customers on the features of the equipment they have purchased.

• Handle phone enquiry and support for customers during office and after office hours.

• Attend to daily service requests, breakdowns, and service support to marketing.

• Preventive Maintenance for medical equipment and support sales in workshops/events/seminar etc.

• Communicates with reports to HQ for more complex troubshooting.

• Study Engineering Change Notice, Implement Technical Service Recalls & communicate with HQ.

• Diploma/Degree in Electronic/Electrical with knowledge of DICOM, HL7, RIS, PACS is preferred

• Knowledge in X-ray, Digital Radiography, Dry Laser Printers, Digital Mammography systems

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894