Service Engineer - KT

PASONA SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment firm in Singapore is seeking a dedicated individual for technical support roles in the Semiconductor industry. The position involves hands-on support for equipment installation, maintenance, and customer training. Candidates with a Diploma in Engineering and strong English communication skills are preferred. Experience in the Semiconductor sector and willingness to travel for client support are key. Competitive salary and opportunities for growth are offered.

Qualifications

• Hands on experience in Semiconductor machine maintenance is preferred.
• 1-2 years of experience in the Semiconductor industry is advantageous.
• Good command of written and verbal English required.
• Willingness to travel to client sites is essential.

Responsibilities

• Provide technical support for machine installation and maintenance.
• Prepare service reports and communicate technical feedback.
• Update management on job progress and activities.
• Conduct customer training on machine operation.
• Respond to customer troubleshooting requests.

Skills

Technical support

Troubleshooting

Customer relationship management

Communication in English

Communication in Japanese

Education

Diploma or Bachelor’s Degree in Engineering

Job description

Basic Salary + VB

Nearest MRT: MacPherson

Job Description

• Provide Hands on technical support for Semiconductor’s machine installation, setup, buy-off, upgrade, trouble-shooting, repairing and preventive maintenance at customers sites both local and overseas
• Prepare reports which include of service reports and provide feedback on technical issues with regards to machine performance
• To update the Management and other concerned personnel on the activities and progress of the job.
• Respond to customer requests as to troubleshoot problems and take corrective actions within deadline by communicating and work closely with HQ and Sales Personnel
• Conduct training on proper operation on the machine at customer’s site
• Develop and maintain close relationship with customers

Requirements

• Candidate must possess at least a Diploma, Bachelor’s Degree, Post Graduate Diploma, in Engineering (Electrical/Electronic/Mechanical) or equivalent. However, candidate with hands on working experience in Semiconductor industry is also encourage to apply
• 1-2 year(s) of working experience in Semiconductor industry is an added advantage
• Candidates with no prior experiences are welcome to apply
• Good command of English both in written & communication for communication with stakeholders
• Able to communicate in Japanese is an advantage to communicate with Japan HQ
• Candidate must be willing to travel as and when required (To client office)

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