Job ID: 1162594
Responsibilities
- Install, maintain, and repair company systems and machinery at client sites.
- Manage project delivery and ensure completion according to deadlines.
- Perform installation and commissioning of new equipment, systems, and software to meet client specifications.
- Conduct routine maintenance, diagnose issues, and repair or replace faulty components to reduce downtime and ensure optimal performance.
- Troubleshoot technical issues under time-sensitive situations to meet client expectations.
- Provide technical support and customer training to ensure proper operation of systems and equipment.
- Conduct site visits (local & overseas) for installation, maintenance, repair, and technical support.
- Maintain accurate documentation, including service reports, diagrams, and technical records.
- Collaborate with Sales, Engineering, and Suppliers to ensure smooth service delivery.
- Identify opportunities for continuous improvement in processes, procedures, and products.
- Perform any other ad‑hoc duties assigned by management.
Requirements
- Diploma Degree in Mechanical Engineering
- 2 years of service support experience for production machinery or automated lines.
- Preferably experienced in laser marking, pad printing, or secondary process equipment.
- Strong technical knowledge in mechanical, electrical, and PLC‑related equipment or systems.
- Relevant certifications in electrical PLC, robotics, or automation control.
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