Service Engineer - Healthcare Industry

The Supreme HR Advisory Pte Ltd; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking a Service Engineer for the healthcare industry. The successful candidate will be responsible for warranty and preventive maintenance of medical equipment and should hold a relevant diploma with 2-3 years of experience in a hospital or engineering consultancy environment. There are opportunities for career progression. Interested applicants are encouraged to apply.

Benefits

Career Progression Opportunities

Attractive Salary Package

Qualifications

• At least 2-3 years of experience in a hospital environment or engineering consultancy firm.
• Possess own transport is a plus.

Responsibilities

• Carry out warranty, preventive, & breakdown service jobs.
• Plan and coordinate preventive maintenance.
• Maintain proper records of equipment history.
• Prepare and seek customer approval for quotations and invoices.

Skills

Warranty service

Preventive maintenance

Customer service

Communication

Time management

Education

Min Diploma in Biomedical / Electrical / Mechanical / Mechatronic Engineering or equivalent

Job description

Company Benefits & Incentives

Career Progression Opportunities!

Attractive Salary Package

Workingdays:5days

Service Engineer / Engineering Specialist - Healthcare Industry / Hospital Setup / Medical Equipment

Responsibilities:

• Responsible to carry out all warranty, preventive, & breakdown service jobs assigned on monthly basis
• Responsible carry out preventive maintenance according to schedule by clear time planning and making appointments with specific customers
• Responsible to plan and balance for efficacy and productivity by meeting organization goal to turnaround within 72 hours excluding weekends and public holidays
• Responsible to maintain proper records of equipment history by customer and department both at site and regularly update SOM to ensure real time
• Responsible to prepare job sheets, seek customers approval/confirmation, co‑coordinate with Sales Operation Manager(SOM) to invoice with correct spare parts
• Responsible to co‑coordinate with SOM & prepare quotations for the right decision maker and track
• Responsible to ensure timely job sheet closure to speed up billing processes to reduce AR & inventory holding
• Responsible to familiarize with the ISO procedure & always operate within the guideline
• Responsible to familiarize with all risk management processes and ensure compliance at site
• Responsible to do it right first time and be aligned to aim for zero complaints
• Responsible to plan & coordinate with customer/end user to reduce time & resource wastage
• Prepare and decide all quotation & track for official purchase orders for breakdown repairs
• Drive & comply to organization objective and always response time within 10 hours at site during office hours
• Responsible to always communicate professionally with internal and external customer
• Responsible to create competitive advantage by adding value to the organization though building strong relationship with biomedical engineers in key accounts
• Attend all training or re‑training identified and contributes to continual improvement by giving constructive feedback to manufacturer
• Responsible to share & where applicable, conduct cross training internally to increase competency of other engineers and organize & provide training for biomedical engineer departments
• Responsible to gain & gather information in the field & make informed recommendation to service manager & participate in the drive for sharing of best practices based on customers feedback and personal experience

Requirements:

• Min Diploma in Biomedical / Electrical / Mechanical / Mechatronic Engineering or equivalent.
• At least 2‑3 years of working experience in hospital environment or engineering consultancy firm.
• Possess own transport is a plus

Interested applicants can send your resume to✉ kylergan.supreme(gmail.com) and allow our Consultants to match you with our Clients. No Charges will be incurred by candidates for any servicerendered.

The Supreme HR Advisory Pte. Ltd | 14C7279
Gan Kai Le | R23112683