Service Engineer (Crane)

MACGREGOR PTE. LTD.; Singapore; On-site; SGD 60,000 - 85,000; Full time

Job summary

A leading maritime services company in Singapore is seeking a Service Engineer to handle maintenance and repairs for cranes. The ideal candidate will have at least 2 years of experience in marine services, possess technical education and strong communication skills, and will ensure compliance with safety standards. Join us for an international collaborative culture with opportunities for professional growth.

Qualifications

• Minimum 2 years of experience in a similar industry.
• Experience in marine industry with crane experience is preferable.
• Proficient in both written and spoken English.

Responsibilities

• Perform service activities such as refurbishment, upgrades, inspections.
• Establish and maintain relationships with customers.
• Comply with all relevant safety and quality requirements.

Skills

Customer-focused

Collaborative

Excellent communication skills

Education

Technical education or relevant experience

Job description

MacGregor – Let\'s shape the future together

Do you thrive working with complex and large equipment? Do you have offshore or maritime experience? Look no further, MacGregor is looking to hire a Service Engineer with Mechanical and hydraulic competence.

The purpose of this role is to repair and maintain work for MacGregor product range, plus 3rd party crane maker if needed. To ensure the work is carried out efficiently, accurately, in a professional manner and supporting management and rest of organization in necessary areas and to support Service overal goals and budgets. In your role you\'ll need to ensure that all activities comply with the Integrated Management System (IMS), QHSE and other rules and requirements according to MacGregor standards.

Your day-to-day responsibilities include professionally supervising and/or performing service activities such as refurbishment, upgrades, inspections, preventative maintenance and corrective actions on MacGregor Cranes and equivalent equipment and continuous development of own skills.

More tasks and responsibilities

• Provide information and write reports as required.
• Establish and maintain good relationships with both internal and external customers
• Enable feedback from customers and the service market in general to reach the appropriate MacGregor organization
• Stay up to date with relevant developments, routines, processes and news within MacGregor major customers active in business area
• Co-operate with the local MacGregor service network
• Comply with all relevant safety and quality requirements
• Follow all site safety rules, agreed working practices and environmental requirements
• Recognize service and spares sales opportunities and communicate that to the relevant persons
• Support sales activities such as follow-up on leads and quotes while at site, as agreed with sales responsible.
• Coach/tutor colleagues and trainees as necessary
• Awareness of the profitability in department.
• Job management of the subcontractors.
• Need to work irregular schedule, some time with short notice assignment
• At times, to travel with vessel for job assignment

Reporting directly to the Operations Superintendent. The position will be based in MacGregor’s office in Singapore.

What you\'ll need to succeed
As a person you are a solutions-oriented individual. To excel in this role, you must be customer-focused, collaborative, and possess excellent communication skills.

Ideally you have

• Technical education or similar relevant experience
• Minimum 2 years of experience in a similar industry
• Experience in marine industry with crane experience/Electrical & Hydraulic is preferential
• Proficient in both written and spoken English

Why MacGregor? Our people are behind every success. People create the technology and product lifecycle solutions that make us great, our people are the ones who innovate, and people drive our business forward. With us you will be part of an international collaborative working culture with challenges and opportunities to further develop yourself professionally. We enable sustainable global maritime operations by maximizing efficiency in cargo and load handling.

Values guide our work

• Integrity steers all our thinking, behaviour and the relationships with our customers and other stakeholders
• Quality is valued in our processes, products and services and helps to improve our customers’ performance and our own competences
• Safety is essential in everything we do

MacGregor is an equal opportunity employer. We recognise that diversity is key to our continued success, and strive to maintain a fair and equitable recruitment process for all applicants.