Service Engineer - Automation & Robotics | Up to $5500 | Redhill - YZ11

The Supreme HR Advisory; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A regional technical service provider in Singapore is seeking a Service Engineer specializing in Automation and Robotics. The role involves providing technical support and maintenance for industrial robots, requiring strong troubleshooting skills and at least 3 years of relevant experience. The position offers a salary range of $4,000 to $5,500, with work both in-office and remote options, and occasional travel within Southeast Asia.

Qualifications

• Minimum 3 years of experience in automation or technical service.
• Experience in electrical/electronic and mechanical troubleshooting.
• Ability to read and interpret electrical and mechanical drawings.

Responsibilities

• Provide repair, troubleshooting, maintenance for industrial robots.
• Respond to customer service requests via phone or onsite visits.
• Manage and update spare parts inventory.

Skills

Automation

Troubleshooting

Preventive maintenance

Repair services

Customer service

Education

Diploma or Degree in Engineering

Tools

Microsoft Office

CRM systems

Job description

Service Engineer – Automation & Robotics

Location: Redhill
Reporting To: Service Manager – Asia Pacific
Working Hours: Monday to Thursday (in office), Friday (work from home), 8:30am – 5:15pm
Salary Range: $4,000 – $5,500

Job Purpose: The Service Engineer will be part of a regional service team responsible for providing technical support, maintenance, and repair services to customers in Singapore and Malaysia. The role also includes opportunities to support projects and customers across the Southeast Asia region.

Key Responsibilities

• Provide repair, troubleshooting, maintenance, and basic programming support for industrial robots, both in-house and at customer sites.
• Diagnose and repair 4- and 6-axis robot systems and associated controllers.
• Respond to customer service requests via phone, email, or onsite visits.
• Record and report robot performance and service findings in the internal system.
• Perform upgrades, repairs, and system restarts at customer sites as required.
• Complete detailed service reports and update service records in the CRM system.
• Coordinate service activities and schedules with the Field Service Team Leader/Manager.
• Liaise with regional technical teams for warranty returns and technical support.
• Manage and update spare parts inventory and related administrative documentation.
• Learn and apply the company’s robot programming language to provide basic support and instruction.

Requirements

• Diploma or Degree in Engineering or a related field.
• Minimum 3 years of experience in automation or technical service.
• Experience in electrical/electronic and mechanical troubleshooting, preventive maintenance, and repair.
• Ability to read and interpret electrical and mechanical drawings.
• Proficiency in Microsoft Office; experience with CRM systems is an advantage.
• Willingness to travel within Southeast Asia as required, including occasional customer site visits outside regular working hours.

Interested applicants, WA your resume to [phone] or email your resume to [e-mail].

Tan Yen Zhen (Chen Yan Zhen) Reg No: R25138932 | Yen (she/her)

The SupremeHR Advisory Pte Ltd EA No: 14C7279