Service Engineer |5 Days | Up to $5k | Automation | Robotics | Tiong Bahru - 4769

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading technical service provider in Singapore is seeking a Service Engineer to provide repair and maintenance for industrial robots. The ideal candidate will have a diploma in engineering and at least 3 years of experience in automation. Responsibilities include diagnosing robot systems, responding to service requests, and coordinating with the service team. A willingness to travel within Southeast Asia is required.

Qualifications

• Minimum 3 years of experience in automation or technical service.
• Experience in electrical/electronic and mechanical troubleshooting.
• Ability to read and interpret electrical and mechanical drawings.

Responsibilities

• Provide repair and maintenance for industrial robots.
• Diagnose and repair robot systems and controllers.
• Record and report service findings in the internal system.

Skills

Troubleshooting

Maintenance

Programming

Mechanical Troubleshooting

Education

Diploma or Degree in Engineering or a related field

Tools

Microsoft Office

CRM systems

Job description

Service Engineer |5 Days | Up to $5k | Robotics | Tiong Bahru

Location: Henderson Industrial Park
Reporting To: Service Manager – Asia Pacific
Working Hours: Monday to Thursday (in office), Friday (work from home), 8:30am – 5:15pm
Salary Range: $4,000 – $5,500 (maximum)

Job Purpose

The Service Engineer will be part of a regional service team responsible for providing technical support, maintenance, and repair services to customers in Singapore and Malaysia. The role also includes opportunities to support projects and customers across the Southeast Asia region.

Key Responsibilities

• Provide repair, troubleshooting, maintenance, and basic programming support for industrial robots, both in-house and at customer sites.
• Diagnose and repair 4- and 6-axis robot systems and associated controllers.
• Respond to customer service requests via phone, email, or onsite visits.
• Record and report robot performance and service findings in the internal system.
• Perform upgrades, repairs, and system restarts at customer sites as required.
• Complete detailed service reports and update service records in the CRM system.
• Coordinate service activities and schedules with the Field Service Team Leader/Manager.
• Liaise with regional technical teams for warranty returns and technical support.
• Manage and update spare parts inventory and related administrative documentation.
• Learn and apply the company’s robot programming language to provide basic support and instruction.

Requirements

• Diploma or Degree in Engineering or a related field.
• Minimum 3 years of experience in automation or technical service.
• Experience in electrical/electronic and mechanical troubleshooting, preventive maintenance, and repair.
• Ability to read and interpret electrical and mechanical drawings.
• Proficiency in Microsoft Office; experience with CRM systems is an advantage.
• Willingness to travel within Southeast Asia as required, including occasional customer site visits outside regular working hours.