Service Engineer

Chubb Deutschland GmbH; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in safety technology is seeking a Fire Protection Service Engineer to ensure optimal performance of fire protection systems. Key responsibilities include technical support, installation of fire alarm systems, and maintaining client relationships. This role requires strong problem-solving skills and a solid technical background in engineering.

Qualifications

• Minimum 2–3 years of relevant experience in fire protection systems.
• Good understanding of fire detection and suppression systems.
• Familiarity with networking concepts and system integration.

Responsibilities

• Provide on-site and remote technical support for fire protection systems.
• Install, configure, and commission fire alarm and suppression systems.
• Diagnose, repair, and document system faults and corrective actions.

Skills

Troubleshooting

Problem-solving

Communication

Interpersonal skills

Education

Diploma or Degree in Electrical, Electronics, Mechanical Engineering

Job description

Are you passionate about safety and technology? We are looking for a dedicated Fire Protection Service Engineer to join our team and ensure the optimal performance of fire protection systems across our client sites. If you're technically skilled, service-oriented, and thrive in a dynamic environment — we want to hear from you.

Key Responsibilities:

Provide on-site and remote technical support and troubleshooting for fire protection systems

Install, configure, and commission fire alarm, detection, and suppression systems

Test and evaluate new fire protection technologies and ensure regulatory compliance

Diagnose, repair, and document system faults and corrective actions taken

Maintain detailed records of all service activities, updates, and customer interactions

Monitor and maintain related servers, networks, and connected devices

Perform electrical safety checks and routine maintenance on system hardware

Support the rollout and implementation of new fire protection applications

Manage support tickets, log issues, and ensure timely resolution

Collect and review client feedback to continuously improve service quality

Maintain strong working relationships with existing and new clients

Requirements:

Diploma or Degree in Electrical, Electronics, Mechanical Engineering, or equivalent

Minimum 2–3 years of relevant experience in fire protection systems

Strong troubleshooting and problem-solving skills

Good understanding of fire detection and suppression systems

Familiarity with networking concepts and system integration

Strong communication and interpersonal skills

Willing to travel to client sites and perform after-hours support when required

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