Service Engineer

EagleEyes Management Consultancy Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading management consultancy in Singapore seeks a qualified individual to lead the lift and escalator service team. You will provide technical support, ensure customer satisfaction, and prepare training sessions. The ideal candidate has a degree in Mechanical or Electrical Engineering and at least 2 years of experience in the industry. The role requires strong interpersonal skills and the ability to work independently.

Qualifications

• Minimum of 2 years of experience in the lift and escalator industry or in project management.
• Willingness to work after regular hours and be on standby when required.
• Able to work independently.

Responsibilities

• Lead and supervise the lift and escalator service team.
• Provide technical support and resolve technical/contractual matters.
• Liaise with customers regarding service activities.
• Prepare training sessions for the service team.

Skills

Technical support

Interpersonal skills

Communication skills

Education

Diploma/Degree in Mechanical or Electrical Engineering

Job description

Responsibilities

• Lead and supervise the lift and escalator service team
• Provide technical support, monitoring performance, and resolve technical/contractual matters
• Liaise with customers regarding service activities and ensure prompt follow‑up
• Coordinate and monitor daily works activities to ensure smooth operations
• Prepare and conduct training sessions for the service team to enhance technical competency
• Prepare and submit management reports in a timely manner

Requirements

• Diploma/Degree in Mechanical or Electrical Engineering
• Minimum of 2 years of working experience in lift and escalator industry or in project management
• Observe all safety compliances
• Willingness to work after regular hours and be on standby when required
• Able to work independently with strong interpersonal and communication skills