Service Engineer

MIRETTI (SEA) PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A mobile equipment service provider in Singapore is seeking a service engineer to focus on electrical, electronic, and control systems. The role involves diagnostics, software updates, and training, requiring frequent travel to customer sites. Key responsibilities include repairing components, providing technical guidance, and preparing detailed reports on service activities. Candidates should have expertise in advanced electrical systems and strong communication skills.

Qualifications

• Expertise in electrical, electronic, and control systems.
• Strong diagnostic skills for mobile equipment.
• Ability to travel frequently for customer support.

Responsibilities

• Serve all electrical and electronic system failures.
• Repair or replace components such as connectors and circuit boards.
• Execute firmware and software updates on electronic components.
• Provide technical support to customer maintenance teams.
• Conduct specialized training for customer personnel.

Skills

Advanced electrical systems

Control systems

Diagnostics and repairs

Technical training

Documenting configurations

Tools

Circuit boards

Wiring harnesses

Electrical peripherals

Job description

Service engineering role focused more on the electrical, electronic, and control systems of mobile equipment.

Advanced electrical, electronic, and control systems of our mobile equipment fleet, including advanced forklifts and industrial vehicles.

This technical expert is responsible for diagnostics, software updates, repairs, and technical training, ensuring the reliability and peak performance of the vehicle's electrical architecture. This role requires frequent local and overseas travel to customer sites.

• Serve all electrical, electronic, and control system failures, minimizing reliance on mechanical or hydraulic repairs.
• Repair or replace components such as wiring harnesses, connectors, circuit boards, relays, fuses, and associated electrical peripherals.
• Execute mandatory firmware and software updates to VCUs and other electronic components to improve performance, fix bugs, or implement new features.
• Document all system configurations and software versions on service reports.
• Provide technical support and detailed guidance to customer maintenance teams, focusing on electrical schematics and wiring diagrams.
• Conduct specialized training for customer personnel on the latest electrical components, system functionality, and advanced diagnostic procedures.
• Prepare comprehensive, detailed technical reports on all service activities, fault codes logged, diagnostic steps taken, and root cause analysis, ensuring complete and accurate documentation for warranty and quality teams.
• Ability to travel frequently, both locally and internationally, often requiring flexible scheduling to meet critical customer demands.
• Manage travel logistics and ensure all necessary diagnostic tools and specialized electrical testers are secured for each assignment.