SERVICE ENGINEER

THE TALENT PEOPLE PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading technology firm is seeking a dedicated Service Engineer in Singapore. The successful candidate will provide installation and commissioning of CNC machines, conduct troubleshooting, and ensure customer satisfaction. A minimum diploma in a related technical field and 2 years of relevant experience are required, along with strong communication and electrical troubleshooting skills.

Qualifications

• Minimum ITE / Diploma in related technical field plus two years of experience in a machine tool related field.
• At least 2 years experience as Service Engineer in installation & service of CNC machines.
• Strong electrical trouble shooting experience is an added advantage.

Responsibilities

• Provide installation and commissioning of machining centres or EDM machines.
• Conduct pre-installation assistance and post installation check up.
• Provide field service support and troubleshooting to the machines.

Skills

Electrical trouble shooting

Communication skills

Interpersonal skills

Time management

General computer knowledge

Passion for Field Service

Education

ITE / Diploma in related technical field

Tools

MS Office

Job description

The Talent People x JSIT-PE

The Talent People is proud to partner with JSIT-PE, a government initiative aimed at strengthening Singapore’s Precision Engineering sector by addressing manpower challenges and fostering industry growth.

By applying for our job opportunities, you’re joining a strategic effort to enhance Singapore’s Precision Engineering landscape.

Key Responsibilities

• Provide Installation and commissioning of machining centres or EDM machines with complexity at customer site.
• Conduct pre-installation assistance to customer as well as post installation visit and check up.
• Provide field service support and troubleshooting to the machines for local & overseas customers.
• Responds to customer complaints and Perform scheduled and unscheduled service support.
• Diligent attention to details and ability in analyzing the critical issues (Electrical & Mechanical).
• Prepare complete service reports and details on daily service job and customer correspondence.
• Educate customers on basic maintenance & technical support of machine tool for customer's benefits.
• Properly document, label, and return all defective parts resulting from service and repair.
• Ensure all tools & equipment used are calibrated in good working order to Makino Standards.
• Ensure all tools and equipment provided is kept safe, and secure.
• Update service reports on all activities carried out on site into the system and ensure to complete all required documentation including the expense report, in a timely manner.
• Comply with all safety policies, practices and procedures at all times. Develop and maintain safe habits and practices with regard to safety requirements on site.
• Provide technical support to other Field Service engineers in the field.
• Develop and maintain relationship with customers.
• Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.

Job Requirements

• Minimum ITE / Diploma in related technical field plus two years of experience in a machine tool related field.
• At least 2 years experience in the related field as Service Engineer preferably in the installation & service of CNC machines.
• Strong electrical trouble shooting experience is an added advantage.
• Good in MS Office and general computer knowledge.
• Passion on Field Service.
• Good Communication & Interpersonal skills.
• Strong time management skill.
• Ability to travel to clients on standby weekends / night.
• Able to travel from time to time for project & regional support.
• Singaporeans only.