Service Engineer

U3 INFOTECH PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A scientific instruments service company in Singapore is seeking a qualified candidate to manage the installation, commissioning, and maintenance of scientific analytical instruments. The ideal applicant will have a degree in engineering and possess strong customer service skills, as well as experience in servicing related products. This role requires self-motivation and the ability to work independently, along with good planning abilities and customer orientation.

Qualifications

• Preferably more than 2 - 4 years’ experience in servicing scientific analytical instruments.
• Positive attitude and willingness to take on challenges.
• Preferably possess own transport.

Responsibilities

• Provide installation, commissioning, training, calibration, maintenance, troubleshooting, and repairing at customer sites.
• Liaise and work with customers to address service concerns.
• Create and maintain strong relationships with customers.

Skills

Self-motivated

Good planning and time management

Customer-oriented

Able to travel overseas

Education

Degree in Mechanical/Electronics/Electrical/Chemical Engineering

Tools

Particle Size Analyzer

X-ray Fluorescence

Spectroscopy

ICP Spectrometer

Job description

The Applicants for this position should be self-motivated, mature, fast learner and able to work independently with the following qualifications:

REQUIREMENTS

Degree in (Mechanical/Electronics/Electrical/Chemical Engineering) or equivalent qualification

• Preferably more than 2 - 4 years’ working experience in servicing scientific analytical instruments.
• Knowledge of scientific and analytical analyzer such as Particle Size Analyzer, X-ray Fluorescence, Spectroscopy, ICP Spectrometer would be advantageous.
• Customers oriented with positive attitude and willing to take on challenges.
• Good planning and time management skills to achieve job efficiency.
• Good Attitude, Self-motivated, Proactive and able to work independently.
• Preferably possess own transport
• Able to travel overseas

RESPONSIBILITIES

• Provide Installation, Commissioning, Training, Calibration, Maintenance, Troubleshooting and Repairing of related products at customer sites.
• Liaise and work with customers to address any service concerns and provide solution on the technical problems
• Creating and maintaining strong relationships with customers and providing good services support.
• Identifying potential opportunities to get new preventive maintenance contract
• Working closely with our internal sales and technical team.
• Providing training to end users and distributors.
• Prepare service and spare parts quotations to customers enquiries

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