Service Engineer

fccsingapore; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading engineering firm in Singapore is looking for a Service Engineer (Mechanical/Electrical) to troubleshoot technical issues, liaise with manufacturers, and manage project documentation. The ideal candidate will have a Bachelor's degree in Mechanical or Electrical Engineering and over 5 years of experience. Strong analytical and communication skills are essential, along with proficiency in Microsoft Office and fluency in English. This position offers diverse responsibilities in a collaborative environment.

Qualifications

• 5+ years of relevant professional experience.
• Solid knowledge of P&ID, hydraulic and wiring diagrams.
• Fluent in English; other languages are a plus.

Responsibilities

• Perform troubleshooting and root-cause analysis of technical issues.
• Liaise with European manufacturers to resolve client issues.
• Prepare site work and participate in Site Acceptance Tests.

Skills

Troubleshooting

Analytical skills

Problem-solving

Communication skills

Proficiency in Microsoft Office

Education

Bachelor’s degree in Mechanical or Electrical Engineering

Job description

Service Engineer (Mechanical/Electrical)

On behalf of one of its clients in the Engineering sector, the French Chamber of Commerce is recruiting a Service Engineer (Mechanical/Electrical) for a leading agency, distributor, and systems integrator in Singapore, representing a select portfolio of overseas principals who design and manufacture high-quality pharmaceutical equipment and consumables.

Key Responsibilities

• Perform troubleshooting and root-cause analysis of technical issues directly on‑site, and implement solutions with minimal assistance.
• Liaise with European manufacturers to resolve client issues.
• Prepare site work, draft procedures, and participate in Site Acceptance Tests with clients, partners, and suppliers.
• Deliver and install spare parts on clients’ premises, ensuring proper documentation and reporting.
• Write detailed and illustrated service reports after each on‑site intervention.
• Provide remote technical support to clients via phone, WhatsApp, and email.
• Maintain and update service project documentation, ensuring accessibility and compliance.
• Manage spare parts flow: receive and verify deliveries, prepare delivery documents, and handle RFQs from clients.
• Request quotations from suppliers and partners, and prepare tailored offers for clients.
• Ensure regular project follow‑up through ongoing communication with clients, suppliers, and partners, both locally and overseas.

Requirements

• Bachelor’s degree in Mechanical or Electrical Engineering from a recognized university.
• Minimum of 5 years of relevant professional experience.
• Strong troubleshooting, analytical, and problem‑solving skills.
• Solid knowledge of P&ID, hydraulic and wiring diagrams, as well as equipment maintenance.
• Excellent communication, reporting, and interpersonal skills.
• Proven ability to work independently and take initiative.
• Detail‑oriented, adaptable, and responsive, with a strong team spirit.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Fluent in English; other languages are a plus.