Service Engineer

MERRIES EMPLOYMENT LLP; Remote; SGD 60,000 - 80,000; Full time

Job summary

A high-tech equipment manufacturer is seeking a Service Engineer to install and maintain Scanning Acoustic Microscopy systems in Asia. This role involves troubleshooting and providing technical support, alongside preparing service documentation. The ideal candidate will have a degree in a relevant engineering field and be willing to travel frequently within Asia. Strong hands-on troubleshooting skills and a customer-oriented mindset are essential for success in this position.

Qualifications

• Degree or Diploma in relevant engineering fields.
• Strong interest in semiconductor process and NDT equipment.
• Ability to work independently and travel frequently.

Responsibilities

• Install, calibrate, and commission systems at customer facilities.
• Provide technical support and conduct maintenance.
• Prepare service reports and documentation.

Skills

Hands-on troubleshooting skills

Customer-oriented mindset

Good communication skills

Education

Degree or Diploma in Electrical/Electronics, Mechanical, Mechatronics, Materials Science or related fields

Job description

Our client is a German high-tech equipment manufacturer specializing in advanced non‑destructive testing (NDT) and acoustic microscopy systems widely used in semiconductor wafer inspection, packaging, and failure‑analysis applications.

The Service Engineer will be responsible for installation, commissioning, preventive maintenance, troubleshooting, and repair of our client's Scanning Acoustic Microscopy (SAM) systems at customer sites in Asia.

Responsibilities

• Perform system installation, calibration, testing, and commissioning at customer facilities.
• Conduct preventive and corrective maintenance, troubleshooting electrical/mechanical/software issues.
• Provide on‑site and remote technical support to customers to ensure smooth equipment operation.
• Support failure analysis and root‑cause investigations when equipment issues arise.
• Prepare service reports, documentation, and update service logs accurately.
• Train customer engineers and operators on the proper use and maintenance of SAM systems.
• Coordinate with headquarters (Germany) for technical guidance, escalation, and spare parts planning.
• Travel within Asia for service assignments, sometimes at short notice.

Requirements

• Degree or Diploma in Electrical/Electronics, Mechanical, Mechatronics, Materials Science, or related engineering fields.
• Semiconductor industry exposure is preferred, but fresh graduates are welcome.
• Strong interest in semiconductor process, test, inspection, or NDT equipment.
• Good hands‑on troubleshooting skills (electrical, mechanical, or instrumentation).
• Customer‑oriented mindset with good communication skills.
• Able to work independently at customer sites and willing to travel frequently within the region.