Service Engineer

Chubb Singapore Pte Ltd; Singapore; On-site; SGD 30,000 - 54,000; Full time

Job summary

Chubb Singapore Pte Ltd is seeking a Fire Protection Technician to service and maintain fire protection systems at client premises in Singapore. You will configure and program fire alarm panels, addressable devices, and related systems, and perform functional testing and commissioning.

You will also design and integrate fire detection, suppression, and alarm solutions in compliance with standards, assist in contracts and renewals, and coordinate with subcontractors.

Qualifications

• Higher NITEC/Diploma in Engineering/IT/Building Technology or related discipline.
• Minimum 2 years' experience in fire protection system.
• Basic understanding of fire alarm system programming.
• Foundational skills in cable troubleshooting and device connectivity.
• Working knowledge of AutoCAD for drafting and interpreting drawings.

Responsibilities

• Provide services to customers with maximum efficiency and cost effectiveness.
• Program fire alarm panels and systems: configure and program fire alarm control panels, addressable devices, and related systems (Siemens, Honeywell, Notifier).
• Conduct functional and acceptance testing of integrated fire protection systems and debug software issues in the field.
• Design, implement, and maintain fire detection, suppression, and alarm systems in compliance with local and international standards.
• Assist in proposing and recommending contracts to customers.
• Assist service department and promote renewal of existing contracts.
• Identify and promote system upgrades to customers as required.
• Perform preventive/corrective maintenance and periodic inspection on Fire Protection System at client premises.
• Solve complex issues and restore client system operation.
• Provide regular feedback to customers and the Company on project progress and ensure excellent communication.
• Ensure all project administration is carried out efficiently and produce management data/reports when required.
• Coordinate with subcontractors on job progress.
• Conduct regular training for corporate customers as required.

Skills

Fire protection knowledge

System programming basics

Customer communication

Education

Higher NITEC/Diploma in Engineering/IT/Building Technology

Tools

AutoCAD

Job description

Responsibilities

• To provide services to customers with the maximum efficiency and cost effectiveness

• Programming of Fire Alarm Panels and Systems: Configure and program fire alarm control panels, addressable devices, and related systems (e.g., Siemens, Honeywell, Notifier).

• System Testing and Commissioning: Conduct functional and acceptance testing of integrated fire protection systems, and debug software-related issues in the field.

• Fire System Design & Integration: Design, implement, and maintain fire detection, suppression, and alarm systems in compliance with local and international standards

• To assist in proposing, and recommending contracts to customers

• To assist service dept and promote the renewal of existing contracts

• To identify and promote system upgrades to customer as and when required

• To perform preventive/corrective maintenance and periodic inspection on Fire Protection System at client's premises.

• Solve complex issues and restore the client’s system operation

• To provide regular feedback to customers and the Company on project progress and to ensure that excellent communication is delivered.

• To ensure that all project administration is carried out efficiently and effectively and to produce management data and reports if required.

• Coordinate with subcontractors on job progress.

• To conduct regular training to corporate customer was when required.

Qualifications & Competencies

The incumbent should possess: -

• Higher NITEC/Diploma in Engineering/IT/Building Technology or related discipline

• A minimum of 2 years' experience in fire protection system

• Basic understanding of fire alarm system programming

• Foundational skills in cable troubleshooting and device connectivity

• Working knowledge of AutoCAD for drafting and interpreting drawings