Service Engineer

Ingersoll Rand; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading engineering firm is seeking a Service Engineer in Singapore responsible for after sales field service tasks like installation, maintenance, and troubleshooting of compressed air systems. Successful candidates must possess a diploma in Mechanical or Electrical Engineering and strong field service experience. The role requires good customer interaction and a Singapore Class 3 driving license. This position offers the chance to work on diverse engineering projects and enhance customer satisfaction.

Qualifications

• Strong field service experience in compressed air systems and PLC panel programming or related.
• Possession of Singapore Class 3 driving license.

Responsibilities

• Perform installation, inspection, diagnosis, maintenance on compressed air system.
• Conduct training on compressed air system.
• Recommend actions to improve efficiency of customer’s air systems.
• Write service reports for customers.
• Prepare and document field service quality reports.

Skills

Technical knowledge of compressed air systems

Customer orientation

Ownership mindset

Education

Minimum Diploma in Mechanical/Electrical Engineering

Job description

Job Summary

The Service Engineer is responsible for carrying out after sales field service jobs including testing & commissioning, servicing, troubleshooting and overhaul of Ingersoll Rand’s compressed air equipment at installed bases. He/she will require technical knowledge of compressed air systems, customer orientation and strong ownership mindset to be successful in this role.

Responsibilities

• Perform installation, inspection, diagnose, maintenance and rectification on compressed air system at various commercial and industrial establishments.
• Conduct site and classroom training to customers on compressed air system.
• Recommend necessary actions to improve the efficiency and reliability of customer’s compressed air system.
• General service report writing for internal and external customers.
• Document and prepare field service quality reports. If there are quality problems, it is necessary to feedback specific product defects to the production department and assist customers to take corrective measures.
• Any other duties as specified by your Manager

Basic Qualifications

• Minimum Diploma in Mechanical/Electrical Engineering with strong field service experience in compressed air systems and PLC panel programming or related.
• Singapore Class 3 driving license.