Service Desk Agent

U3 INFOTECH PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading tech firm in Singapore is hiring a Service Desk Agent. The ideal candidate should have at least 2 years of experience in services, with strong skills in troubleshooting and excellent customer handling. Fresh IT graduates are welcomed, and the role involves performing rotating shifts. Knowledge in Microsoft applications is also required.

Qualifications

• Minimum 2 years of experience as a Service Desk Agent.
• Skills in laptop/desktop troubleshooting.
• Ability to perform rotating shifts.

Skills

Service Desk experience

Troubleshooting skills

Customer handling skills

Communication skills

Tools

Microsoft O/S

Microsoft 365

Microsoft Office

Job description

We are hiring for excellent opprtunity for Sevice Desk Agent role.

Open for fresh IT grad & It training professionals.

We are looking for below skills.

Skills

1. Min 2 yrs of SD agent working experience
2. Good Laptop/Desktop troubleshooting skillsets
3. Excellence customer handling skills
4. Excellence communication skills
5. Need to perform rotating shift
6. Knowledgeable in Microsoft O/S, Microsoft 365 and Microsoft Office applications.