Service Crew (Part Time)

RITZ APPLE STRUDEL PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A popular food service establishment in Singapore is seeking a Customer Service Representative to greet customers, take orders, and maintain a welcoming environment. Responsibilities include handling inquiries, ensuring cleanliness and processing payments. Candidates should have a good command of English, a positive attitude, and be self-motivated. Flexibility with working shifts, including weekends and Public Holidays, is needed. Compensation is $10/hr on weekdays and $11/hr on weekends, with additional commission based on performance.

Benefits

Staff Discount

Qualifications

• Good command of English (written and spoken) & communication skills.
• Positive attitude with ability to work under pressure in a fast-paced environment.
• Good team player and self-motivated.

Responsibilities

• Greeting customers and taking orders.
• Handling customer inquiries, concerns, and feedback.
• Serving food and beverages promptly.
• Maintaining cleanliness and hygiene standards.
• Processing payment transactions accurately.
• Staying informed about menu items and upselling.

Skills

Good command of English

Communication skills

Positive attitude

Ability to work under pressure

Team player

Self-motivated

Job description

Job Description

Customer Service

• Greeting customers, taking orders, and providing menu recommendations in a friendly & efficient manner.
• Handling customer inquiries, concerns, and feedback with professionalism and efficiency.

Order Processing

Serving food and beverages promptly and accurately, ensuring customer satisfaction.

Cleanliness

• Maintaining a clean and organized showcase display to appeal to customers
• Adhering to food safety and hygiene standards.

Payment Processing

Handling and process payment transactions accurately.

Product Knowledge

Staying informed about the menu items, including ingredients and preparation methods.

Upselling and Promotion

Recommending additional items or promotions to enhance the customer experience, upselling to increase revenue.

Requirements

• Good command of English (written and spoken) & communication skills.
• Positive attitude and ability to work under pressure and fast-paced environment.
• Good team player and self-motivated.
• With or without experiences are welcome to apply.
• Flexibility in working shifts, including weekends & Public Holidays
• Staff Discount
• Weekday - $10/hr and with commission depending on performance
• Weekend $11/hr and with commission depending on performance