Service Crew – Japanese Restaurant

ABBA OL PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A premier Japanese restaurant in Singapore is seeking enthusiastic individuals for the Service Crew Member position. Responsibilities include providing excellent customer service, maintaining cleanliness, and assisting with food delivery. Ideal candidates should possess good communication skills and a positive attitude. Opportunities for career advancement and employee meal discounts are available.

Benefits

Employee meal discounts

Opportunity for career advancement

A friendly and supportive work environment

Qualifications

• Previous experience in customer service or restaurant settings is a plus but not required.
• A passion for Japanese cuisine and culture.
• Ability to work efficiently in a fast-paced environment.
• Basic math skills for handling payments.

Responsibilities

• Greet and welcome guests warmly as they enter the restaurant.
• Accurately take food and beverage orders from customers.
• Keep the dining area clean and organized.
• Ensure timely delivery of food and beverages to customers.

Skills

Customer service skills

Communication skills

Teamwork

Positive attitude

Job description

We are seeking enthusiastic, friendly, and dedicated individuals to join our team as Service Crew Members at Kaisendon, a premier Japanese restaurant. As a Service Crew Member, you will play a crucial role in delivering an exceptional dining experience to our guests. Your primary responsibility will be to provide outstanding customer service, ensure a clean and comfortable dining environment, and assist with various tasks within the restaurant.

Key Responsibilities

• Customer Service: Greet and welcome guests warmly as they enter the restaurant. Provide menu information, answer questions about the menu, and make recommendations based on customer preferences.
• Order Taking and Service: Accurately take food and beverage orders from customers and relay them to the kitchen. Serve food and drinks promptly and ensure all orders are correct.
• Maintain Cleanliness: Keep the dining area clean and organized, including clearing tables, wiping down surfaces, and ensuring restrooms are tidy.
• Assist with Food Delivery: Ensure timely delivery of food and beverages to customers in a professional and polite manner. Check on customers to ensure satisfaction.
• Cash Handling: Accurately process customer payments, handle cash, and provide change as needed.
• Teamwork: Work collaboratively with kitchen staff, fellow service crew, and management to ensure efficient restaurant operations.
• Product Knowledge: Maintain a strong understanding of the menu, including ingredients, preparation methods, and drink pairings, to answer customer inquiries.
• Upselling: Encourage guests to try signature dishes, beverages, or desserts to enhance their dining experience.

Qualifications

• Previous experience in customer service or restaurant settings is a plus but not required.
• A passion for Japanese cuisine and culture.
• Excellent communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment.
• Positive attitude and a strong desire to help others.
• Ability to stand for long periods and lift up to 11kg.
• Basic math skills for handling payments.
• Flexibility to work evenings, weekends, and holidays as required.

Benefits

• Employee meal discounts.
• Opportunity for career advancement.
• A friendly and supportive work environment.

How to Apply

Interested candidates can apply by sending their resume and availability to [email address] or by visiting the restaurant directly. We look forward to welcoming passionate individuals to our team!