Service crew ( ice cream )

LICKING GOOD TIMES PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local dining establishment in Singapore is seeking Service Crew members to handle customer interactions, process payments, and maintain cleanliness. Responsibilities include greeting customers, assisting with food orders, and keeping stock levels updated. Ideal candidates should have strong communication skills and be detail-oriented. Join a dynamic team and contribute to providing excellent service in a fast-paced environment.

Qualifications

• Ability to process payments accurately.
• Strong communication skills for customer interaction.
• Detail-oriented for cleanliness and stock maintenance.

Responsibilities

• Process cash, check, and credit card payments.
• Respond to customer complaints and questions.
• Maintain a clean and organized work environment.
• Stock necessary supplies and notify management of low inventory.
• Greet customers as they enter the establishment.
• Assist with food prep and cooking to fill orders.
• Serve food to customers.

Job description

Service Crew Duties and Responsibilities

Service crew members perform daily duties that change depending on the number of customers they serve and the number of other staff members present to assist with work tasks. However, there are several core responsibilities associated with this job that are universally the same in all restaurants and service-based environments.

Process Payments

Service crew members process cash, check, and credit card payments using cash registers and digital systems.

Interact with Customers

Service crew members respond to customer complaints and questions, resolving issues where possible and referring customers to managers as needed.

Cleanliness

Service crew members keep work areas, such as food preparation areas, and customer areas clean and organized.

Maintain Stock

Service crew members stock work and customer areas with needed supplies, such as napkins, condiments, and cleaning supplies, and notify management when inventory levels begin to run low.

Greet Customers

Service crew members greet customers who enter the business.

Fill Food Orders

Service crew members assist with food prep and cooking to fill customer orders.

Serve Food

Service crew members serve food to customers.