Service Crew (Guest Experience)

WaaCow; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A contemporary Japanese restaurant in Singapore is seeking friendly and outgoing individuals to join their team. As a customer service representative, you will ensure a memorable dining experience by serving guests, handling inquiries, and maintaining a welcoming environment. No prior experience is required as on-the-job training will be provided. The restaurant offers competitive hourly pay, performance bonuses, and opportunities for growth in the hospitality industry.

Benefits

Competitive hourly pay

Performance bonuses

Annual leave

Medical & insurance coverage

Growth opportunities

Qualifications

• You love chatting with people & making them feel welcome.
• Ready to help your teammates to keep things running smoothly.
• Able to pick up tasks quickly.
• Comfortable interacting with customers & handling orders.
• You can handle the dinner rush with a smile.
• Neat, professional, & ready to represent our restaurant.

Responsibilities

• Ensure every guest has a memorable dining experience by serving with a smile.
• Handle inquiries, take orders, & process payments smoothly.
• Maintain the cleanliness & hygiene of the dining area.
• Interact with customers in a friendly & professional way.
• Address any customer issues or queries efficiently.
• Assist with any tasks assigned by the Outlet Manager.

Skills

Friendly & Positive

Team Player

Quick Learner

Good Communicator

Energetic

Presentable

Job description

Love interacting with people & providing top-notch service? Join our team!

Waacow is a contemporary Japanese restaurant serving up mouthwatering donburis, and we’re looking for someone who is friendly, outgoing individuals to be the face of our restaurant. If you thrive in a fast-paced, vibrant environment and love making customers smile, this could be the perfect role for you. Check us out on IG (@waacowsg) or Google too see what we serve up!

What You’ll Be Doing:

• Serve & Delight: Ensure every guest has a memorable dining experience by serving with a smile.
• Cashier Duties: Handle inquiries, take orders, & process payments smoothly.
• Keep it Clean: Maintain the cleanliness & hygiene of the dining area, ensuring a welcoming environment.
• Communicate: Interact with customers in a friendly & professional way.
• Solve Problems: Address any customer issues or queries efficiently.
• Support the Team: Assist with any tasks assigned by the Outlet Manager.

What We’re Looking For:

• Friendly & Positive: You love chatting with people & making them feel welcome.
• Team Player: Ready to help your teammates to keep things running smoothly.
• Quick Learner: Able to pick up tasks quickly.
• Good Communicator: Comfortable interacting with customers & handling orders.
• Energetic: You can handle the dinner rush with a smile.
• Presentable: Neat, professional, & ready to represent our restaurant.
• No experience? No problem! On-the-job training is provided!

Why Join Us?

• Be part of a dynamic & growing company, voted a Burpple Hot 100 winner and the best beef bowl in Singapore!
• Competitive hourly pay + performance bonuses + incentives!
• Annual leave, Birthday leave, Family care leave.
• Medical & insurance coverage.
• Great growth opportunities in the F&B and hospitality Industry.

If you’re ready to bring your energy and charm to our team, we’d love to meet you!