SERVICE CREW (5 day work week)

AAANNNGG PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A hospitality company in Singapore is seeking a dedicated service team member to provide top-notch customer service. Responsibilities include managing guest reservations, overseeing food and beverage orders, and maintaining the outlet's cleanliness. Candidates should have a positive service attitude, good command of English, and the ability to work on weekends and public holidays. The role comes with various benefits including a daily incentive scheme and free shuttle service from Tanah Merah MRT station.

Benefits

Variable and daily incentive scheme

Free shuttle bus from Tanah Merah MRT station

Qualifications

• Excellent customer service skills are required.
• Pleasant personality and teamwork are crucial for this role.
• Ability to handle guest inquiries and manage service flow.

Responsibilities

• Provide excellent customer service to all guests.
• Take reservations and inquire about the purpose of visits.
• Greet guests courteously and promptly.
• Assist manager with special events planning and organizing.

Skills

Good command of spoken English

Pleasant and outgoing personality

Team player

Good communication and interpersonal skills

Positive service attitude

Coachable

Job description

Responsibilities

• Provide excellent customer service to all guests.
• Take reservations and enquire purpose of visit.
• Greet each guest courteously and promptly.
• Share promotions, specials and items to customers.
• Take food and beverage orders, repeat orders to guests, inform guest of estimated service time.
• Oversee a team of servers who are assigned to his/her shift.
• Efficiently input orders in the Point-of-Sale system.
• Process payment and check bills promptly.
• Maintain cleanliness of the outlet.
• Assist manager by getting involved in planning and organizing of special events.
• Check food and beverage inventories and stocks in a consistent and accurate manner.
• Follow Food & Beverage Safety and Hygiene policies and procedures.
• Complete opening, operating, and closing procedures.
• Troubleshoot any issues related to cashier payments.
• Escalate guests feedback to duty manager.

Qualifications

• Good command of spoken English
• Pleasant and outgoing personality
• Team player, preferable with good communication and interpersonal skills
• Positive service attitude, coachable

Benefits & Expectations

• Able to work on weekends and public holidays
• 5 day work week
• Variable and daily incentive scheme
• Free shuttle bus from Tanah Merah MRT station