Service Crew (5.5 Working Days)

Yunhaiyao; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A hospitality company in Singapore is looking for a candidate to lead the food and beverage team. Responsibilities include ensuring customer satisfaction and maintaining high standards of service. Ideal candidates will have a degree, strong communication skills, and a commitment to quality service. Employee benefits include annual leave, bonuses, and meal provisions.

Benefits

From 10 days of annual leave

Quarterly bonus (up to $600 a quarter)

Provide uniforms

Year-end bonus

Meals provided

20% staff discount

Reimbursement of medical expenses

Qualifications

• Good product knowledge on food items is essential.
• Strict sense of hygiene and safety standards required.
• Willing to work on weekends and public holidays.

Responsibilities

• Provide effective leadership to the food and beverage team.
• Respond to customer complaints and ensure positive customer service.
• Meet and greet customers and organize table reservations.

Skills

Customer service skills

Organizational skills

Interpersonal communication

Public relations skills

Ability to work under pressure

Team player

Education

Degree holder and above

Job description

Responsibilities

• Provide effective leadership to the food and beverage team to ensure targets are met.
• Respond to customer complaints and ensure positive customer service in all areas, taking appropriate actions to turn dissatisfied customers into return customers.
• Meet and greet customers and organise table reservations.
• Advise customers on menu and beverage choice.
• Maintain high standards of quality control, hygiene, and health and safety.
• Ensure strict compliance by all service and kitchen staff to company’s standard operating procedures.
• Perform any other appropriate duties and responsibilities as assigned.

Qualifications

• Have good product knowledge on food items.
• Degree holder and above.
• Knowledge of cost/inventory management is an added advantage.
• Basic PC literacy.
• Strict sense of hygiene and safety standards.
• Excellent organizational skills.
• Ability to thrive in a challenging environment.
• Strong public relations skills.
• Excellent interpersonal & communication skills.
• Must be a team player.
• Exceptional communication skills to create a winning team.
• Willing to work on weekends and public holidays.
• Open for Entry Level.

Employee Benefits

• From 10 days of annual leave
• Sick leave, marriage leave and other holiday benefits
• Birthday Gift Voucher
• Quarterly bonus (up to $600 a quarter)
• Provide uniforms
• Year-end bonus
• Provide three meals a day for employees
• Staff discount 20% off
• Referral fee
• Reimbursement of medical expenses
• New Year shopping mall supermarket shopping voucher

Contact Information

Tel: 96699*** (9:00-18:00 Monday to Friday, except public holidays)

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