SERVICE CREW

TIAN TIAN MANPOWER (PTE.) LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local staffing agency in Singapore is looking for a dedicated Waiter/Waitress to join their team. The ideal candidate will provide excellent customer service, ensure a memorable dining experience, and collaborate with kitchen staff. Key responsibilities include greeting guests, serving food and drinks, upselling items, and maintaining cleanliness. Flexibility in schedule is required as the role involves working during weekends and holidays.

Qualifications

• Strong customer-oriented approach and ability to work in a fast-paced environment.
• Ability to handle transactions accurately and maintain integrity with cash handling.
• Willingness to work flexible hours, including holidays and weekends.

Responsibilities

• Greet and welcome guests with a positive attitude.
• Serve food and beverages efficiently.
• Provide detailed information about menu items.
• Suggest additional items for upselling.
• Maintain cleanliness and organization in dining area.

Skills

Customer service skills

Knowledge of menu items

Communication skills

Team collaboration

Flexibility

Job description

Position Overview

We are seeking a dedicated and customer-oriented individual to join our team as a Waiter/Waitress. The ideal candidate will play a crucial role in providing excellent service to our guests, ensuring their dining experience is enjoyable and memorable. The position involves working in a dynamic and fast-paced environment, including holidays and weekends.

Responsibilities

• 1. Customer Service: Greet and welcome guests with a friendly and positive attitude.
  Assist guests in making menu selections and provide recommendations when necessary.
  Take accurate orders and relay them to the kitchen staff promptly.
• 2. Table Service: Serve food and beverages in a timely and efficient manner.
  Ensure tables are set up properly and maintain cleanliness throughout service.
  Anticipate guests' needs and respond promptly to any requests.
• 3. Knowledge of Menu: Stay informed about menu items, specials, and beverage offerings.
  Provide detailed information about menu items, including ingredients and preparation methods.
• 4. Upselling: Suggest additional items, such as appetizers, desserts, or beverages, to enhance the dining experience.
• 5. Team Collaboration: Work collaboratively with kitchen staff to ensure smooth coordination between the front and back of the house.
  Communicate effectively with colleagues to provide excellent service.
• 6. Handling Payments: Present bills to customers, handle payments, and process transactions accurately.
  Maintain a high level of integrity and honesty when handling cash and credit transactions.
• 7. Cleanliness and Organization: Keep the dining area clean and well-organized.
  Assist in the setup and breakdown of the dining area before and after service.
• 8. Adherence to Policies: Follow company policies and procedures regarding service standards, hygiene, and safety.
  Attend training sessions to stay updated on new menu items and service techniques.
• 9. Flexibility in Schedule: Be available to work during holidays, weekends, and evenings as per the restaurant's schedule.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753