Service Crew

SSM AGENCY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading amusement center in Singapore is looking for a cheerful and energetic individual to engage with children in educational and entertainment activities. This role involves supervising children, ensuring safety protocols, and providing high-level customer service. The ideal candidate should have experience engaging with children and strong communication skills. A flexible schedule is required for this position, making it suitable for those who enjoy a dynamic work environment.

Qualifications

• Good at handling inquiries and managing queues.
• Adheres to strict safety protocols for engaging family experiences.
• Strong verbal and written communication skills.
• Team player with time management skills under tight deadlines.

Responsibilities

• Operate the designated establishments assigned.
• Supervise the children visiting the centre.
• Perform role play introducing children to adult-style jobs.
• Ensure learning is a fun and exciting activity.
• Provide high-level customer service to all customers.

Skills

Cheerful and customer-focused attitude

Experience engaging with children

Strong verbal and written communication skills

Ability to manage and prioritize workload

Job description

Role:

The candidate will be part of a team providing service to children at an amusement centre. The candidate will oversee and participate in educational and entertainment activities with the children visiting the centre. The role has a flexible schedule. He/she should be young, energetic, cheerful, 'young at heart', and mature.

Responsibilities:

• operate the designated establishments assigned
• take care and supervise the children visiting the centre
• assist, guide, and perform role play by introducing children to adult-style jobs at the centre
• ensure that learning is a fun and exciting activity
• provide high‑level standard of customer service to all customers
• ensure compliance with the organisation's Standard Operating Procedure (SOP) and other safety guidelines
• attend the trainings necessary for your role in the centre
• report to your immediate Team Leader regarding the status of the centre, maintenance requirements, and safety measures
• prepare and perform daily opening and closing of the centre
• conduct daily cleaning of all areas in the centre
• interact with children in different activities and role‑playing requirements

Qualification/Skills Required:

• Good at handling inquiries and managing queues while maintaining a cheerful and customer‑focused attitude
• Able to adhere to strict safety protocols for an engaging family and children experience; good experience in engaging with children customers and participation in children customer activity
• Strong verbal and written communication skills
• Team player with ability to independently manage and prioritize own workload under tight timelines