Service Crew

WEN JIA BAO MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A local management company in Singapore seeks a Service Crew member responsible for providing excellent customer service, maintaining cleanliness, and ensuring smooth operations at the outlet. Candidates should have good communication skills and be willing to work various shifts. Experience in F&B is a plus but not required as training will be provided.

Qualifications

• Prior F&B or customer service experience preferred.
• Willingness to learn and adapt.
• Able to work shifts, including weekends and holidays.
• Able to work shifts, weekends, and public holidays.
• Physically fit to stand for long hours.

Responsibilities

• Greet customers warmly and assist in orders.
• Maintain cleanliness and hygiene standards.
• Handle cash and operate POS systems.
• Handle cash and operate POS systems when required.
• Maintain cleanliness and hygiene in the dining area, counter, and kitchen.
• Ensure all equipment and utensils are clean and in good working condition.
• Follow all food safety and hygiene standards.
• Replenish stock, condiments, and supplies as needed.
• Assist in opening and closing duties of the outlet.
• Provide excellent customer service and handle customer feedback professionally.
• Perform other duties assigned by the supervisor or manager.

Skills

Customer service skills

Teamwork

Communication

Positive attitude

Job description

ob Summary

The Service Crew is responsible for providing excellent customer service, maintaining cleanliness and hygiene standards, and ensuring smooth day-to-day operations of the outlet. The role involves serving customers efficiently and ensuring a pleasant dining experience.

Key Responsibilities

• Greet customers warmly and assist them in placing orders.
• Take and process food and beverage orders accurately.
• Prepare and serve food/drinks according to company standards.
• Handle cash and operate POS systems when required.
• Maintain cleanliness and hygiene in the dining area, counter, and kitchen.
• Ensure all equipment and utensils are clean and in good working condition.
• Follow all food safety and hygiene standards (SFA/NEA requirements).
• Replenish stock, condiments, and supplies as needed.
• Assist in opening and closing duties of the outlet.
• Provide excellent customer service and handle customer feedback professionally.
• Perform other duties assigned by the supervisor or manager.

Requirements

• Prior F&B or customer service experience preferred (training provided).
• Positive attitude and willingness to learn.
• Good communication and teamwork skills.
• Able to work shifts, weekends, and public holidays.
• Physically fit to stand for long hours.