Service Crew

BURNT ENDS RESTAURANT PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A modern barbecue restaurant in Singapore seeks individuals passionate about food to join their team. The role includes customer service, daily operations assistance, and effective communication with guests. No experience is needed as training will be provided. The position offers various benefits including medical insurance, a performance bonus, and opportunities for growth. Join a vibrant team and be part of an exciting gastronomic journey!

Benefits

Medical insurance

Dental coverage

High monthly incentives

Annual performance bonus

12 days Annual leave + 1 day Birthday leave

Qualifications

• No experience needed, training will be provided.
• No minimum certification required.
• Ability to communicate effectively in English.

Responsibilities

• Provide customer service according to established procedures and standards.
• Assist in smooth daily service operations.
• Handle basic cashiering duties.
• Maintain cleanliness of the area.

Skills

Customer service

Effective communication in English

Strong service attitude

Personable and outgoing personality

Job description

Come Join the Burnt Ends Hospitality Group!
Founded by Chef-Owner Dave Pynt, Burnt Ends is a modern barbecue restaurant in Singapore’s Dempsey Hill serving modern Australian barbecue and boutique wines and spirits in a fun, relaxed atmosphere. At the heart of this modern barbecue restaurant is an open kitchen concept with a custom four-tonne, dual cavity oven, and four elevation grills. Burnt Ends writes new menus daily and believes that there is magic that comes from cooking with wood.

Job Responsibilities

• Customer service according to procedures and standards.
• Assisting and ensure a smooth daily service operations (opening and closing of outlet, taking orders, table setting, cleaning outlet etc.)
• To ensure that all pre-opening duties are completed on daily basis.
• Basic cashiering duties.
• To provide service according to procedures and standards established by the F&B department.
• To handle the beverages.
• To be familiar with all items on the menu. In this respect, you must have knowledge of all recipes, drink list, wine list and methods of preparation and preparation time.
• To recommend and promote all items on the menu or specials to guests.
• To handle guest complaints and feedbacks effectively and communicate to the immediate supervisor for follow up.
• To maintain a high standard of personal hygiene, appearance and deportment at all times.
• To clean up section area after service and maintain cleanliness of the area.
• Coordinate with the stewards, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.
• Help other areas of the restaurant such as answering telephones and completing financial transactions.
• Maintains the table culture and ambience at all times.
• To perform other related duties as required by the manager.

Job Requirements

• No experience needed, training will be provided.
• No min cert required
• Ability to communicate effectively in English.
• Personable, charming and outgoing personality, with a strong service-attitude.
• 5 days work week (44 hours)

Benefits

• Medical insurance
• Dental coverage
• High monthly incentives
• Annual performance bonus
• Strong growth and development opportunities
• 12 days Annual leave + 1 day Birthday leave
• 1.5x OT pay for hours worked beyond 44/week

If you’re passionate about food, love working with a great team, and want to be part of something exciting, we’d love to meet you! Apply now and be part of Burnt Ends!