Service Crew

TENGOKU K PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A Japanese restaurant in Singapore is seeking customer-focused individuals to provide exceptional service. Responsibilities include greeting customers, taking orders, and collaborating with the kitchen staff. Ideal candidates will have a passion for Japanese cuisine and strong communication skills. Flexible positions are available for full-time, part-time, and internships. Email your resume for application.

Qualifications

• Previous experience in a customer service or restaurant setting preferred, but not required.
• Passion for Japanese cuisine and culture is a plus.
• Knowledge of Japanese food and drink (sake, tea, sushi) is an advantage.

Responsibilities

• Greet and welcome customers with a warm, friendly, and professional demeanor.
• Take orders and provide recommendations on the menu.
• Serve food and beverages efficiently in accordance with restaurant standards.
• Collaborate with kitchen staff for timely delivery of food.

Skills

Customer service skills

Communication skills

Teamwork

Multitasking

Cultural awareness of Japanese cuisine

Job description

Job Responsibilities

• Greet and welcome customers with a warm, friendly, and professional demeanor
• Take orders from customers and provide recommendations on the menu, including our specialty dishes and drinks
• Serve food and beverages efficiently and in accordance with restaurant standards
• Ensure all guest needs are met promptly and with care, maintaining a high level of customer satisfaction
• Collaborate with kitchen staff to ensure accurate and timely delivery of food and beverages
• Assist with setting and clearing tables, ensuring the dining area is clean, organized, and inviting
• Handle customer inquiries, complaints, and special requests in a courteous and professional manner
• Process customer payments accurately using POS (point-of-sale) systems
• Ensure that the restaurant is fully stocked with necessary supplies and assist with inventory management as needed
• Adhere to all health, safety, and hygiene regulations
• Any Ad-Hoc Duties that may be assigned by the Manager

Job Requirements

• Previous experience in a customer service or restaurant setting preferred, but not required
• Passion for Japanese cuisine and culture is a plus
• Knowledge of Japanese food and drink (sake, tea, sushi) is an advantage
• Excellent communication and interpersonal skills
• Ability to work efficiently in a fast-paced, team-oriented environment
• Positive attitude, strong work ethic, and a professional appearance
• Ability to multitask and handle stressful situations with grace
• Willingness to learn and grow in a hospitality-focused environment
• Required to work weekends, and holidays

Other Information

• Location: Bugis
• Full Time, Part Time, Intern Available (Singaporean and Student are welcome)
• Salary will base on experience
• Resume can email to [e-mail]