Service Crew

PARIS BAGUETTE SINGAPORE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading food and beverage company in Singapore is seeking friendly and cheerful individuals to provide excellent customer service. Responsibilities include greeting guests, ensuring satisfaction, performing quality checks, and maintaining cleanliness. Ideal candidates have a customer service background, are pleasant, and can work in high-pressure environments. Benefits include staff discounts, medical benefits, and career progression opportunities.

Benefits

Staff Discount

Medical Benefits

Meal Benefits

Career Progression

Flex-health Benefits

Qualifications

• Min. GCE 'N'/ 'O' Level, customer service certificate or any related fields.

Responsibilities

• Welcome guest in a warm and friendly manner.
• Provide excellent customer satisfaction through exceeding expectations of guests.
• Provide excellent customer service to guests in a timely manner.
• Upsell promotional items.
• Perform quality checks to ensure guest satisfaction.
• Perform day-to-day pre-opening and closing activities as per SOPs.
• Ensure that food hygiene and safety standards are maintained.
• Maintain day-to-day outlet cleanliness.
• Perform general housekeeping and equipment maintenance duties.
• Report on time in proper uniform and grooming standard.
• Work together with other team members for quality service.
• Assist in dishwashing duties as required.
• Execute other duties as assigned.

Job description

Responsibilities

• Welcome guest in a warm and friendly manner.
• To provide excellent customer satisfaction through exceeding expectations of guests.
• To provide excellent customer service to guest in a timely and friendly manner, ensuring diners a pleasant dining experience.
• Upsell promotional items.
• To perform quality checks in ensuring guests are enjoying their meals and take appropriate action to correct any problems (if any).
• Perform day to day pre-opening and closing activities as per SOPs.
• To adhere to service SOPs.
• Ensure that food hygiene and safety standards are maintain and comply.
• Maintain day to day outlet cleanliness.
• Perform general housekeeping and equipment maintenance duties.
• Report on time, in proper uniform and grooming standard.
• Work together with other team members to provide good quality service.
• Assist in dishwashing duties as and when required.
• Execute any other duties as assigned.

Education

• Min. GCE “N”/ “O” Level, customer service certificate or any related fields.

Experience

• No experience
• At least 1 year of experience working in customer service or relevant experience in F&B.
• Pleasant, friendly, cheerful and able to work under pressure and in a high-volume environment.

Benefits

• Staff Discount
• Medical Benefits
• Meal Benefits
• Career Progression
• Flex-health Benefits