Service Crew

TUNG LOK CATERING; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A restaurant group in Singapore is seeking individuals to join their service team. The role involves greeting customers, taking orders, and ensuring a pleasant dining experience. Ideal candidates should have strong customer service skills and be willing to work in a fast-paced environment. Prior experience in food service is preferred but not mandatory, with a focus on teamwork and a positive attitude.

Qualifications

• Prior experience in food service or hospitality is an advantage.
• Excellent customer service and communication skills.
• Friendly, positive attitude and team-oriented mindset.
• Service oriented and passionate about working in F&B industry.
• Able to work on weekends and public holidays.
• Physical stamina to stand and walk for extended periods.

Responsibilities

• Greet and welcome customers in a warm and professional manner.
• Take customer orders accurately and efficiently.
• Serve food and beverages promptly and courteously.
• Assist customers with menu choices and provide recommendations.
• Ensure tables are clean and properly set.
• Handle customer inquiries and complaints with a positive attitude.
• Maintain cleanliness in dining area and service stations.
• Process payments using POS systems.

Skills

Customer service skills

Communication skills

Team-oriented mindset

Ability to work in a fast-paced environment

Job description

Responsibilities

• Greet and welcome customers in a warm and professional manner
• Take customer orders accurately and efficiently
• Serve food and beverages promptly and courteously
• Assist customers with menu choices and provide recommendations
• Ensure tables are clean, properly set, and maintained throughout service
• Handle customer inquiries, complaints, or feedback with a positive attitude
• Maintain cleanliness and organization in the dining area and service stations
• Follow food safety and hygiene standards at all times
• Process payments using POS systems and handle cash/credit transactions
• Collaborate with kitchen and other service staff for smooth operations
• Restock and replenish service items as needed
• Perform opening and closing duties as assigned
• Any other ad‑hoc duties as assigned by the Company

Requirements

• Prior experience in food service or hospitality is an advantage but not required
• Excellent customer service and communication skills
• Friendly, positive attitude and team‑oriented mindset
• Service oriented and passionate working in F&B industry
• Able to work on weekends and public holidays
• Ability to work in a fast‑paced environment
• Physical stamina to stand and walk for extended periods
• PC literate, well‑organized, and self‑motivated

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