Service Crew

BTG-WPC VENTURE PTE. LTD.; Singapore; On-site; SGD 25,000 - 35,000; Full time

Job summary

A leading service provider in Singapore is looking for a Cashier to handle transactions, assist customers, and maintain outlet cleanliness. The ideal candidate should have excellent transaction handling skills and knowledge of POS systems. They must effectively uphold the company’s brand values and ensure food hygiene standards are strictly followed. This position offers a dynamic work environment with opportunities for customer interaction.

Qualifications

• Ability to handle transactions effectively during rush hours.
• Familiarity with POS machine and interface.
• Accurate in all transactions including purchases and returns.

Responsibilities

• Uphold and promote the company’s brand values.
• Assist customers with product enquiries and recommendations.
• Ensure outlet cleanliness and safety guidelines adherence.

Skills

Transaction handling

Familiarity with POS systems

Customer service

Knowledge of products

Food hygiene adherence

Job description

Brand Representation

Uphold and promote the company’s brand values through professional conduct and service excellence.

Job Description:

1. Cashier

• Able to handle transactions effectively during rush hours
• Be familiar with POS machine and interface
• Be accurate in all transactions: purchase, return, cancel
• Know all POS Functions inclusive of promotions, staff meals, various discounts, voids, cash vouchers
• Perform standard POS opening and closing procedures without supervision
• Prepare and handle cash deposits accurately and according to SOP
• Packing of breads for customer according to SOP

2. Lobby

• Dispense products from back kitchen
• Assist customers in product enquiries, product pricings, promotions, etc
• Perform suggestive selling and upsell/ promote products to customers
• Must be able to name all products and know what the ingredients in each product are
• Provide accurate product information and actively recommend items based on customer preferences.

3. General

• Learn all product names
• Project friendly and positive image to customers
• Outlet cleanliness
• Tray and tongs cleaning
• Able to handle customer requests and enquiry
• Adhere strictly to food hygiene, health, and safety guidelines