Service Crew

MCBISTRO PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading food and beverage establishment in Singapore is seeking candidates for a customer service role. Responsibilities include greeting customers, taking orders, serving food and drinks, and ensuring a clean dining area. Ideal candidates should possess excellent customer service skills and a friendly attitude. Prior experience is a plus but not required.

Qualifications

• Prior experience in food service or hospitality is an advantage but not required.
• Excellent customer service and communication skills.
• Friendly, positive attitude and team-oriented mindset.

Responsibilities

• Greet and welcome customers in a warm and professional manner.
• Take customer orders accurately and efficiently.
• Serve food and beverages promptly and courteously.

Skills

Customer service

Communication skills

Teamwork

Service orientation

Job description

Responsibilities

• Greet and welcome customers in a warm and professional manner
• Take customer orders accurately and efficiently
• Serve food and beverages promptly and courteously
• Assist customers with menu choices and provide recommendations
• Ensure tables are clean, properly set, and maintained throughout service
• Handle customer inquiries, complaints, or feedback with a positive attitude
• Maintain cleanliness and organization in the dining area and service stations
• Follow food safety and hygiene standards at all times
• Process payments using POS systems and handle cash/credit transactions
• Collaborate with kitchen and other service staff for smooth operations
• Restock and replenish service items as needed
• Perform opening and closing duties as assigned
• Any other ad‑hoc duties as assigned by the Company

Requirements

• Prior experience in food service or hospitality is an advantage but not required
• Excellent customer service and communication skills
• Friendly, positive attitude and team‑oriented mindset
• Service oriented and passionate working in F&B industry
• Able to work on weekends and public holidays
• Ability to work in a fast‑paced environment
• Physical stamina to stand and walk for extended periods
• PC literate, well‑organized, and self‑motivated

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