Service Ambassador (Pool maintenance & Safety)

WSH EXPERTS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local service provider in Singapore is seeking a Service Ambassador to handle guest registration, promote programs, and assist in event logistics. Candidates should possess a valid First Aid certificate and have an advantage if they possess experience in event management or customer service. This role involves ensuring visitor safety and maintaining order at the facilities.

Qualifications

• Possess a valid Standard First Aid certificate from a Training Centre.
• Experience in event management, customer service, or facilities management is advantageous.
• Prior experience with Sport Centres' Operations is beneficial.

Responsibilities

• Handle registration and bookings for guests and perform counter duties.
• Handle public enquiries and feedback.
• Promote all membership and programs.
• Enforce rules and regulations to ensure safety of visitors.
• Manage and monitor event registration.
• Assist in event logistics and set-up prior to sport bookings.
• Promote water safety awareness and maintain orderliness at facilities.

Skills

Event management

Customer service

Facilities management

Education

Standard First Aid certificate

Job description

Responsibilities

• Handle registration and bookings for guests and perform counter duties.
• Handle public enquiries and feedback.
• Promote all membership and programs. Enforce rules and regulations at the facilities to ensure safety of visitors.
• Manage and monitor event registration.
• Assist in event logistics and the set-up of field of play prior to any sport booking for sport facilities and programmes.
• Assist to promote water safety awareness and maintain orderliness at the water slides and swimming pools where applicable when deployed at the pool area.

Requirements

• Possess a valid Standard First Aid certificate from a Training Centre
• It would be advantageous for the Service Ambassadors to have some experience in event, customer service and/or facilities management and/or prior experience with Sport Centres’ Operations.