Service Ambassador

RMA CONTRACTS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading service provider in community events in Singapore is seeking Service Ambassadors who are passionate about delivering excellent service. Responsibilities include guest registration, event support, and administrative duties. Candidates should have a valid First Aid Certificate and preferably prior experience in customer service or events. The role ensures smooth daily operations and engaging community activities.

Qualifications

• Possess a valid Standard First Aid Certificate from an accredited training centre.
• Prior experience in events, customer service, or facilities operations will be an advantage.
• Friendly, proactive, and committed to delivering great service.

Responsibilities

• Attend to guest registration, bookings, and general counter enquiries.
• Assist in planning and executing sports or community events.
• Provide administrative assistance for daily operations.

Skills

Customer service

Event planning

First Aid certification

Public interaction

Job description

About the Role

Enjoy interacting with people and being part of a dynamic environment? We’re looking for Service Ambassadors who are passionate about providing excellent service and supporting sports and community events. You’ll be part of a team that ensures smooth daily operations, engaging events, and safe facilities for all visitors.

Key Responsibilities

A. Front Desk Services

• Attend to guest registration, bookings, and general counter enquiries
• Handle public feedback in a courteous and professional manner
• Promote membership programmes and activities
• Enforce facility rules and uphold service standards

B. Events & Facilities Support

• Assist in planning and executing sports or community events
• Manage participant registration and support event logistics
• Conduct equipment and facility checks to ensure safety and cleanliness
• Promote water safety awareness and assist at pool areas when required

C. Administrative Support

• Provide administrative assistance for daily operations
• Compile simple reports and documentation as needed

Requirements

• Possess a valid Standard First Aid Certificate from a Singapore Resuscitation and First Aid Council (SRFAC) accredited training centre
• Prior experience in events, customer service, or facilities operations will be an advantage
• Friendly, proactive, and committed to delivering great service

How to Apply?

Interested applicants, please send your resume to [e-mail].

Only shortlisted candidates will be notified.

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RMA Consultants EA License No: 93C4403