Service Ambassador

SAINT-LOUIS HOUSE PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A premium spirits establishment in Singapore seeks Service Ambassadors to engage with customers and enhance their experience with whisky. The ideal candidates will have relevant hospitality qualifications, be fluent in English and Mandarin, and possess a positive personality. This role requires a willingness to work on weekends and public holidays, providing an opportunity to be part of a passionate team in a unique industry.

Qualifications

• 1-2 years of relevant experience in hospitality or tourism.
• Possess a positive and engaging personality.
• Willingness to work weekends and public holidays.

Responsibilities

• Engage, host and build relationships with customers.
• Assess customers' needs and preferences.
• Assist customers in selecting and purchasing merchandise.
• Host in-house tours on whisky appreciation.

Skills

Customer engagement

Communication in English

Communication in Mandarin

Education

Certificate/Diploma in Hospitality Management or related field

Job description

The Grande Whisky Museum is Singapore's foremost premium whiskies and spirits collector venue. We specialise in rare and premium whiskies and other fine spirits. This is an opportunity to be part of a team with the best range of products in Asia, from the rarest to the latest in this industry has produced.

We are looking for passionate and service-driven individuals to fill the roles of Service Ambassadors in our establishment.

Job Duties

• Engage, host and build relationships with customers.
• Assess customer's needs, preferences and make recommendations.
• Assist customers in selecting and purchasing merchandise.
• Host in-house tours on the appreciation of whisky.

Requirements

• Certificate/Diploma in Hospitality Management, Tourism or related field with at least 1-2 years relevant experience.
• Fluent in English and Mandarin, positive with engaging personality.
• 5-day work week, able to work on weekends and public holidays with scheduled days off.