Server Patching Coordination Engineer

SMART INFORMATION MANAGEMENT SYSTEMS PRIVATE LIMITED; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A dynamic IT services firm in Singapore is looking for a skilled professional in vulnerability management. Responsibilities include planning and coordinating patching for Wintel and Linux servers, handling ad-hoc remediation requests, and collaborating with various teams. The ideal candidate will have a Bachelor's degree, at least 6 years of experience including vulnerability management, and proficiency with several IT tools. Excellent communication and teamwork skills are essential for success in this role.

Qualifications

• Minimum 6 years’ experience, including 2-3 years in vulnerability management.
• 2 years’ hands-on experience with vulnerability tools.
• Proficient in Microsoft Suite; scripting knowledge a plus.
• Flexibility to work with global teams in different time zones.

Responsibilities

• Plan and coordinate patching across Wintel and Linux servers.
• Create patching schedules as per maintenance windows.
• Handle ad-hoc vulnerability remediation requests.
• Collaborate with system administrators for updates and resolutions.

Skills

Windows/Linux administration

Reporting

Analytical skills

Communication

Collaboration

Education

Bachelor’s degree in Computer Science or related field

Tools

BladeLogic

Tanium

SCCM

WSUS

BigFix

Remedy ITSM

ServiceNow

SDInfo

EPAS

MyCTO

Job description

Responsibilities

• Plan and coordinate patching and remediation across Wintel and Linux servers.
• Create change requests and patching schedules as per maintenance windows (daily/weekly/monthly).
• Handle ad-hoc vulnerability remediation requests from application owners.
• Represent the team in troubleshooting calls for patching failures or planning.
• Collaborate with system administrators and application owners to deliver updates resolving vulnerabilities.
• Analyze vulnerabilities, ensure remediation actions, and report results to application owners, server owners, and management.
• Manage regular communications via email and chat, and attend weekly global meetings (US, EMEA, APAC).
• Generate and publish weekly and monthly patching reports.
• Act as first point of contact for OS-related vulnerabilities and coordinate with other teams for issue resolution.
• Use tools such as Remedy ITSM, ServiceNow, SDInfo, EPAS, and MyCTO for daily operations.
• Identify automation and process improvement opportunities while ensuring SLA compliance and service quality.

Requirements

• Bachelor’s degree in Computer Science, IT, or related field (BCA/BTech/BE).
• Minimum 6 years’ experience, including 2–3 years in vulnerability management.
• 2 years’ hands‑on experience with tools like BladeLogic, Tanium, SCCM, WSUS, or BigFix.
• Strong Windows/Linux administration, reporting, and analytical skills.
• Proficient in Microsoft Suite; scripting knowledge a plus.
• Excellent communication and teamwork across global teams; flexible scheduling.
• Familiarity with BAC environment preferred.

Desired Skills

• ITIL v4 Foundation
• SRE Foundation