Senior Waitress

HOT PALETTE (ASIA PACIFIC) PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job description

Responsibilities

• Ensure good service and attitude and to create a welcoming environment for guests to enjoy their time at the outlet to achieve better sales and reputation.
• Satisfy guests’ needs with proficiency in order-taking, service greetings and efficient delivery of food.
• Show initiative by pre-empting guests needs to achieve better service standards for great customer service.
• Train part timers to increase guest satisfaction with Japanese food knowledge, food quality and solving major complaints with proper or outstanding daily services.
• Ensure cleanliness of outlet with daily cleaning, and turning over tables efficiently without compromising on cleanliness to the satisfaction of guests.