Senior VS Interface Manager_Jp

HSBC BANK (SINGAPORE) LIMITED; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

HSBC Bank (Singapore) Limited seeks a senior professional to manage technology interfaces for Singapore stakeholders, drive requirements clarification, and ensure compliant change governance across cross-border delivery teams.

You will facilitate workshops, develop sign-off ready documentation, and maintain traceability for regulated changes, including MAS considerations. Strong communication and leadership in a matrix, multi-time-zone environment are essential.

Qualifications

• Experience in requirements engineering / business analysis in banking technology delivery.
• Exposure to regulated change environments requiring evidence, sign-offs and auditability; MAS knowledge preferred.
• Understanding of core banking / financial products and end-to-end change lifecycle.
• Strong governance discipline across RAID, dependency management, change control and decision logging.

Responsibilities

• Acts as the primary technology interface for Singapore stakeholders for Sirena demand, requirements and delivery clarifications.
• Facilitates workshops to elicit, validate and prioritise requirements and to drive alignment on decisions, dependencies and risks.
• Presents complex topics in a structured way, enabling senior decision-making.
• Produces clear, structured requirement documentation with sign-off-ready packs for Singapore Business/Functions.
• Maintains traceability and evidence quality aligned to regulated change expectations (MAS knowledge preferred).
• Drives RAID, dependency management and change control to ensure items are owned and reported.

Skills

Stakeholder management

Requirements engineering

Governance discipline

Cross-border collaboration

Workshop facilitation

Change management

Job description

Principal Accountabilities and Responsibilities

Stakeholder Management

• Acts as the primary technology interface for assigned Singapore Business/Function stakeholders for Sirena demand, requirements and delivery clarifications.
• Facilitates workshops to elicit, validate and prioritise requirements, and to drive alignment on decisions, dependencies and risks.
• Presents complex topics in a structured way, tailoring communication to different audiences and enabling senior decision-making. Functional Risk & Controls lead for Singapore CIO

Requirements, Traceability & Sign-off Readiness

• Produces clear, structured requirement documentation (including NFRs where relevant) with sign-off-ready packs accepted by Singapore Business/Functions.
• Ensures traceability and evidence quality aligned to regulated change expectations (MAS knowledge preferred).
• Maintains baseline control over requirements, versions, clarifications and decision logs.

Delivery Governance & Execution Support

• Drives RAID, dependency management and change control to ensure items are owned, tracked, time-bound and transparently reported.
• Works with delivery teams to ensure requirements are understood, testable, and translated into implementable deliverables.
• Escalates early and drives resolution for blockers, conflicts, and ambiguity to protect delivery outcomes.

Cross-border Collaboration & Capability Build

• Establishes an effective onshore/offshore operating rhythm and improves decision/clarification turnaround time.
• Produces reusable templates/playbooks and runs knowledge transfer sessions (minimum two), with adoption confirmed by HTC leads.

Leadership & Team Management

• Leads through influence (without direct authority), sets clarity and pace, and models accountable delivery behaviours.
• Builds an inclusive and collaborative environment across cultures and time zones, valuing different perspectives while staying outcome-focused.
• Strong influencing skills and confidence leading workshops and driving resolution/escalations.
• Experience working with globally dispersed teams and within a complex matrix environment.
• Comfortable collaborating across cultures and time zones with a disciplined, respectful working style.

Leadership & Teamwork

• Strong influencing skills and confidence leading workshops and driving resolution/escalations.
• Experience working with globally dispersed teams and within a complex matrix environment.
• Comfortable collaborating across cultures and time zones with a disciplined, respectful working style.

Functional Knowledge

• Experience in requirements engineering / business analysis in banking technology delivery.
• Exposure to regulated change environments requiring evidence, sign-offs and auditability; MAS knowledge preferred .
• Understanding of core banking / financial products and end-to-end change lifecycle.
• Strong governance discipline across RAID, dependency management, change control and decision logging.
• Strong written communication and structured documentation skills.

You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hong Kong and Shanghai Banking Corporation Limited.