Senior Technical Consultant (OpenText PPM)

BPM VISION PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading IT solutions provider is seeking a Senior Technical Consultant in Singapore. The role involves implementing and configuring OpenText PPM software, requiring 5-7 years of IT experience and strong client interaction skills. Ideal candidates will possess a degree in Computer Science or Engineering and demonstrate advanced capabilities in PL SQL. This position offers a 12-month contract with opportunities to work collaboratively in a dynamic environment.

Qualifications

• 5-7 years of IT experience, primarily with OpenText PPM.
• Experience in technical support, configuration, integrations, and upgrades.

Responsibilities

• Implement and configure OpenText PPM for clients.
• Engage with clients for requirements gathering.
• Provide training on PPM functionality.

Skills

OpenText PPM

PL SQL

Oracle databases

Client communication

Workflow configuration

Education

University degree in Computer Science or Engineering

Job description

BPM Vision is hiring in Singapore! Be part of this unique opportunity to grow your career and work with talented professionals with global experience.

BPM Vision is looking for dynamic individuals who would like to increase their confidence and reputation as an IT career professional. If you are inclined to progress your career in a truly international setting with multiple opportunities to work on client sites with senior customer contacts, apply now.

Software Domain

• OPENTEXT PPM

Job Type and Location

• 12-MONTH CONTRACT

Focus of the Role

The Senior Technical Consultant will be responsible for implementing and configuring the OpenText Project and Portfolio Management (PPM) Centre to clients. The ideal candidate will need to demonstrate the following skills and capabilities:

• Configure a workflow and request type to support a moderate to complex business process
• Create portlet reporting, including moderate to advanced complexity SQL and PL SQL
• Deploy solution into existing OpenText SaaS environment
• Create a positive client support experience, ensuring timely resolution or escalation, communicating promptly on progress and handling clients with a consummately professional attitude
• Do upgrades both independently and as part of a team
• Advanced capability in PL SQL, Oracle databases, integrations, interfaces
• Engage with client for requirements gathering and input into technical configuration
• Deliver technical configuration and tailor OpenText PPM software
• Collate and upload data required for development, testing and deployment of the PPM application
• Prepare associated documentation including technical specifications, installation guides and support documentation as defined in the project plan
• Assistance in testing of the solution including test cases, testing and associated defect documentation
• Implementation of defect fixes and change requests
• Provide advice on the solution architecture with outside support from SA including associated integrations with PPM and other software products
• Provide training to end users on PPM functionality as appropriate
• Work collaboratively with colleagues and perform other duties as requested

Qualifications, Skills and Experience Required

• 5-7 years of IT experience, preferably with majority of it with exposure to OpenText PPM including
  • Technical support
  • Technical configuration,
  • Integrations,
  • Upgrades,
  • Testing and end user training
• University degree in Computer Science or Engineering

Characteristics

• Excellent communication skills – listening, speaking, and responding with clear articulation of intent
• Positive attitude, committed and sincere, with high ethical standards and integrity
• Ability to work independently as well as in a team
• Focused on delivering quality output to customer
• Capability to engage with the customer and derive confidence
• Well-developed organisational and prioritisation skills