Senior Technical Account Manager, Enterprise Success

Adobe; Singapore; On-site; SGD 75,000 - 95,000; Full time

Job summary

A leading technology company in Singapore is seeking a technical professional to support customer experience implementations. You will cultivate strong relationships with top-tier clients, addressing their operational challenges and enhancing product performance. The ideal candidate has over 5 years in enterprise software support, exceptional communication skills, and a solid technical background. Familiarity with Adobe solutions and programming languages is preferred. This role offers opportunities for personal and professional growth.

Qualifications

• Minimum of 5 years of experience in enterprise-level software support.
• Strong technical background with hands-on expertise.
• Competency in analytical problem solving and cross-functional collaboration.
• Very strong written and verbal communication skills in English.

Responsibilities

• Build and maintain strong relationships with customers.
• Serve as the central contact for multiple customers.
• Drive discussions regarding tasks and prioritization.
• Field technical inquiries and handle customer issues.
• Lead regular customer check-ins and quarterly reviews.

Skills

Technical problem solving

Building relationships

Analytical problem solving

Project management

Communication in English

Tools

Java

JavaScript

REST

XML

Database

Job description

A leading technology company in Singapore is seeking a technical professional to support customer experience implementations. You will cultivate strong relationships with top-tier clients, addressing their operational challenges and enhancing product performance. The ideal candidate has over 5 years in enterprise software support, exceptional communication skills, and a solid technical background. Familiarity with Adobe solutions and programming languages is preferred. This role offers opportunities for personal and professional growth.